Joey Muna | Page 2

This is the 3rd vehicle we’ve purchased from this dealership. When we come in they always are very friendly. We will definitely recommend to friends. dealership. When we come in they always are very friendly. We will definitely recommend to friends. More

by Jbrouillard Verified Customer Verified Customer

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HB GMC and Joey Muna have made this new truck purchase experience even better then the last one. I am not sure how they do it since other dealerships can't seem to get anything right. It's why we keep co experience even better then the last one. I am not sure how they do it since other dealerships can't seem to get anything right. It's why we keep coming back. Amazing experience from start to finish. More

by MATTHEW_SANDER Verified Customer Verified Customer

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Service started out great. We were sent to Phil to order our truck. After that everything was downhill. It was extremely difficult to get updates as calls and texts went unanswered, when I was given an upda our truck. After that everything was downhill. It was extremely difficult to get updates as calls and texts went unanswered, when I was given an update it was a picture of a computer screen with codes that I had no knowledge of. I got my best information and updates from GMC’s Facebook page or the chat feature on their website. I was asked to come in several weeks before my truck was ready to sign financing paperwork so by the time my truck was actually delivered to me I only had 2 weeks before my first payment was due. Upon procession of the truck, which is black so EVERYTHING shows, it was covered in scratches. I had already made an appointment to have my brand new truck ceramic coated where I was charged $600 for imperfections (scratches), which should have never been an issue with a truck fresh off the lot. With no help from my salesman, I was able to get management to reimburse the additional costs I endured. After spending over $80,000 and waiting over 2 months I guess I just expected more. I expected updates when asked for them, I expected the accessories I asked my salesman to add to be on my truck, I expected a grace period between my down payment and my first loan payment, I expected a clean shiny truck free from defects. Several times I was asked if I owned a business and I’m not quite sure why this matters. Maybe I wasn’t as important as a business owner that comes in every year to buy new vehicles and that’s why I was treated as such. More

by APEREZ321 Verified Customer Verified Customer

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I had a great experience from the moment I stepped in. The team made buying my new GMC Acadia effortless. I never felt pressured or taken advantage of. Thank you for making car buying a great experience. The team made buying my new GMC Acadia effortless. I never felt pressured or taken advantage of. Thank you for making car buying a great experience. More

by MORGAN22 Verified Customer Verified Customer

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I purchased a new GMC 2500hd in 2009 and purchased my 2nd truck in July 2020. Great to see the same people still working there 11 years later. Henry Brown has great people and hassle free service. truck in July 2020. Great to see the same people still working there 11 years later. Henry Brown has great people and hassle free service. More

by JRUIZ15 Verified Customer Verified Customer

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Great team to work with. Extremely nice people and wanting to get a deal done. Bought a used GMC Sierra with ease and we’re very nice wanting to get a deal done. Bought a used GMC Sierra with ease and we’re very nice More

by manger.nick Verified Customer Verified Customer

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Great group of sales professionals....see Dewight Byron and tell I sent you...on my first road trip and the 3500 HD has performed fantastic... and tell I sent you...on my first road trip and the 3500 HD has performed fantastic... More

by REXFORD_P Verified Customer Verified Customer

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I wouldn't go anywhere else I have purchased two cars in the last three years from this dealership. I wouldn't go anywhere else to buy a vehicle (New OR Used). The dedication and I have purchased two cars in the last three years from this dealership. I wouldn't go anywhere else to buy a vehicle (New OR Used). The dedication and research put in to finding me the perfect car, at a great price, with the best options are phenomenal. I haven't been let down and never feel like I am being pushed into something I do not want to do. Representatives are always friendly and patient. More

by KRICHARDSON7 Verified Customer Verified Customer

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My first Service Experience I was met with a smile (didn't catch his name) and asked who I was to see (service mgr). My first time there, I didn't who my mgr is. He quickly fou I was met with a smile (didn't catch his name) and asked who I was to see (service mgr). My first time there, I didn't who my mgr is. He quickly found out and I was asked to wait just a couple of minutes. Raul then came out a few minutes later and I was on my way. The entire Heny Brown team is most professional, very knowledgeable and courteous! I was quoted an hour to an hour and 15 mins and was out of there in an hour and 5 minutes. Great job! I look forward to my next service appointment! More

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Joey was the perfect person for me to work with. I spent a good 2 hours looking at the trucks I was interested in and did not see what I wanted. Joey asked me what I was looking for and I told him w I spent a good 2 hours looking at the trucks I was interested in and did not see what I wanted. Joey asked me what I was looking for and I told him what I did not like and what I would prefer. Joey asked me to wait 10 minutes and he would meet us out front. 10 minutes later he pulled up in the truck I purchased. He listened to my dislikes and knew exactly what I wanted. I would recommend Joey to my friends and family. And as soon as I am ready to make my next purchase I will definitely be calling Joey. I bought my first new vehicle at Sun Pontiac in Mesa as well as my last 2 vehicles. I will always go to and recommend Henry Brown GMC. Thank you Joey for being a great person. More

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