Joseph Robinson is a courteous and professional adviser,
who knew exactly what my car needed and explained everything.
who knew exactly what my car needed and explained everything.
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by rayraym13
Service Price Transparency
Nov 21, 2024 -
Island Acura responded
Hello, we're happy you found our staff to be so supportive during your experience here at Island Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Island Acura is a great dealership.
Great customer service.
The Roslyn Acura service is terrible.
Great customer service.
The Roslyn Acura service is terrible.
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by almineola
Service Price Transparency
Nov 15, 2024 -
Island Acura responded
Thank you for your feedback! We're thrilled to hear you had a great experience with Island Acura and appreciated our customer service. If there’s anything we can do to assist you further, please don’t hesitate to reach out!
Island Acura has always provided me with prompt and
courteous service. All work is completed promptly and satisfactorily
courteous service. All work is completed promptly and satisfactorily
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by Pat
Service Price Transparency
Oct 28, 2024 -
Island Acura responded
Hi Pat, thank you for the positive review. We are glad to hear that we are consistently exceeding your expectations. Let us know if you need anything. We hope to see you again.
I have a customer of Island Acura for over 15 years.
Their service department Don”top notch” and I highly recommend them.
Their service department Don”top notch” and I highly recommend them.
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by Calibrandi
Service Price Transparency
Oct 24, 2024 -
Island Acura responded
Hi, we're happy you found our staff to be so supportive during your experience here at Island Acura. We hope you have a great day!
The staff are very professional and courteous
They
kept me informed of the status of my cars service.
kept me informed of the status of my cars service.
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by Ameloro1
Service Price Transparency
Oct 01, 2024 -
Island Acura responded
Ameloro,
We're glad to hear that our team provided professional and courteous service, keeping you updated throughout the process. We look forward to assisting you again in the future!
I highly recommend this dealership for their repair
services. They were professional, knowledgeable and did an excellent job on my car."
services. They were professional, knowledgeable and did an excellent job on my car."
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by Shirleytime
Service Price Transparency
Sep 03, 2024 -
Island Acura responded
Thank you for sharing your experience! We're thrilled to hear that you were pleased with our repair services. Our team takes pride in being professional and knowledgeable, so it’s great to know we met your expectations and did an excellent job on your car. We appreciate your recommendation and look forward to assisting you again in the future!
Staff is professional and easy to work and will answer
questions on service recommendations and what can wait.
Responsiveness could be improved with follow up on text. They provide this as an option but
questions on service recommendations and what can wait.
Responsiveness could be improved with follow up on text. They provide this as an option but do not respond to text. Overall happy with service.
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by Tnjlud
Service Price Transparency
Other Employees Tagged:
Jose Herrera
Aug 30, 2024 -
Island Acura responded
Thank you for your feedback! We're glad to hear that you found our staff professional and easy to work with, especially when it comes to discussing service recommendations. We appreciate your note about improving responsiveness with text follow-ups—this is something we'll certainly work on. We're pleased that you're overall happy with the service, and we look forward to continuing to serve you!
Aug 31, 2024 -
Island Acura responded
Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to us at the earliest to speak to our manager directly.
I am very pleased with my most recent service experience
as I usually am after my car is serviced at Island Acura. Ryan Shim, the service manager, was extremely helpful with informing me of the services my
as I usually am after my car is serviced at Island Acura. Ryan Shim, the service manager, was extremely helpful with informing me of the services my car will need at my next mileage checkup. He takes the time to explain things so that you clearly understand why a particular service needs to be performed. He is also very pleasant to speak to on my visits :)
Joey Robinson, I cannot say enough nice things about. I have known Joey for many years and on my service appointments I always present him with a list of maintenance services I would like addressed on my RDX and he informs me if they are necessary to be addressed now or can wait upon my next checkup. Joey has always gone above and beyond to insure that I am completely happy and that he has addressed all of my concerns and that my RDX will remain in tip top running condition for many years. I have been a loyal customer since 1992 and have not taken my Acura vehicles anywhere else for my servicing and maintenance needs. Island Acura provides me with peace of mind and I trust that my vehicle will always receive the best servicing possible. At Island Acura, customer satisfaction is ALWAYS #1.
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by SusanDino
Service Price Transparency
Aug 22, 2024 -
Island Acura responded
Hello, Thank you for sharing your long-term positive experiences with us! We're thrilled to hear that both Ryan and Joey have consistently provided you with excellent service and care for your RDX. Your loyalty since 1992 is truly appreciated, and we're glad to continue providing you with peace of mind. Thank you for trusting us with your vehicle's maintenance, and we look forward to serving you for many more years!
Aug 23, 2024 -
SusanDino responded
I look forward for many more years to come to continuing my very positive relationship with Island Acura where my complete servicing needs are always met. I live near Brooklyn so I do not live closeby, but I gladly make the trip to Wantagh because I know my vehicle will receive the best servicing possible. Previous to owning my RDX, I was the proud owner of a 1992' Acura Integra GS (fully-loaded) that I purchased from Island Acura and pristinely kept in immaculate condition. I LOVED driving it and it received MANY compliments and offers from car enthusiasts eager to purchase it right on the spot. Drivers would literally ask me when stopped at a red light or tied up in a traffic jam how much I wanted for my car. My Integra only had 101,000 miles on it when I sadly had to retire it in 2022' because it needed a gear shift cable that Matt (in the Parts Department) tried desperately to find for 5 weeks because he knew how much I LOVED my car. He exhausted all of his resources. Unfortunately, the part was no longer available due to my Integra's age. It was a very sad day and felt as if I had to say "good bye" to a LONGTIME FRIEND :*( Because Joey ALWAYS made sure that my car received the appropriate mileage services, my Integra NEVER left me stranded on the road, requiring roadside assistance. That peace of mind is very reassuring and the reason I made another car purchase from Island Acura :) Also, both Joey and Matt, going above and beyond to help in any way possible, is something I will be forever grateful for.
I had the pleasure of meeting Ryan, the service manager, just this year and he graciously told me that if I ever have any questions or concerns...his door is always open. It just doesn't get any better 😊
We worked with Bob Gio, everything was fantastic from the
moment we walked into the dealership. Bob was friendly, attentive and straight forward . We truly appreciated how wonderful the experience was at Isl
moment we walked into the dealership. Bob was friendly, attentive and straight forward . We truly appreciated how wonderful the experience was at Island Acura .
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by NicoleRossano
Other Employees Tagged:
Bobby Gio
, Joe "JC" Cannizzaro
Jul 26, 2024 -
Island Acura responded
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
In 1994 I purchased my first Acura from Island Acura.
Since then, every car but one, for both me and my wife, came from Island. They are not the closest Acura dealer to me, but it's a pleasure to do busi
Since then, every car but one, for both me and my wife, came from Island. They are not the closest Acura dealer to me, but it's a pleasure to do business with a company that acts like they want your business. Joe R. is a great service adviser.
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by Joe
Jul 03, 2024 -
Island Acura responded
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jul 04, 2024 -
Island Acura responded
Hi Joe, thank you again for taking the time to let us know how we did. We hope you have a great day!
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