Joey Robinson | Page 8

I scheduled a 9:15 appointment with the service center for an oil change and was told that it would be over a 2 hour wait. I let the gentleman know that it didn’t work for me. He didn’t even offer to resc for an oil change and was told that it would be over a 2 hour wait. I let the gentleman know that it didn’t work for me. He didn’t even offer to reschedule it for me. In addition, the gentleman that was checking in his car next to me was told it would be about a 2 hour wait. We were having the same service done with the exception of him having an inspection. I am disappointed in the service I received. More

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A pleasure to deal with. I will continue to bring my vehicle here for service. I will continue to bring my vehicle here for service. More

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Excellent service department. always prompt and friendly, never has an issue and I’ve been a customer of theirs for over 10 years! always prompt and friendly, never has an issue and I’ve been a customer of theirs for over 10 years! More

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I've been a customer of Island Acura since 2007 and have purchased and/or leased seven Acura's during this time period. Timothy Timko has been our family's sales representative for all of these transaction purchased and/or leased seven Acura's during this time period. Timothy Timko has been our family's sales representative for all of these transactions and continues to provide outstanding customer service. Joseph Robinson in the service department ensures that our vehicles are always maintained to the highest standards. The customer care and service provided by these gentlemen is a major reason that we remain Island Acura customers. More

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The staff at Island Acura is exceptional, from sales to financial and service. They are always there to provide the best customer service It is the only Acura dealership I would use. The service departme financial and service. They are always there to provide the best customer service It is the only Acura dealership I would use. The service department headed by Joe Robinson is always accommodating and works to ensure that customers have the best experience. More

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Always great service , Mr Robinson does an amazing job at the service department. I always feel he home when he is there the service department. I always feel he home when he is there More

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My 2018 Acura RLX Sports Hybrid SH-AWD originally came from an Ohio dealer, but I choose to bring my auto to Island Acura for all my serving needs. My point of contact is Joe Robinson, Maintenance service from an Ohio dealer, but I choose to bring my auto to Island Acura for all my serving needs. My point of contact is Joe Robinson, Maintenance service representative is the very knowledgeable and pleasant professional. More

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I could not be happier with my most recent servicing experience with Island Acura. Joe Robinson in the Service Dept made sure that my 2020’ RDX was serviced with all of the services I needed to be perf experience with Island Acura. Joe Robinson in the Service Dept made sure that my 2020’ RDX was serviced with all of the services I needed to be performed. Ryan Shim, the Service Manager, immediately addressed a fuel pump recall and had the part ordered to insure the safety of my RDX and my peace of mind. I have my RDX serviced at only this dealership because I know that I am receiving the very best professional service experience possible. Do not hesitate to bring your vehicle to this dealership, you will NEVER be disappointed. I have been a long time loyal customer :) More

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I always have a great experience when I bring my car in for service, especially Joe and Jose. Rocky in sales is great as well for service, especially Joe and Jose. Rocky in sales is great as well More

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My service experiences with Island Acura since I have been a loyal customer since 1992 have all been extremely positive. It is what has kept me coming back to Island Acura year-after-year. Customer sat been a loyal customer since 1992 have all been extremely positive. It is what has kept me coming back to Island Acura year-after-year. Customer satisfaction is truly a #1 priority and the General Sales Manager, Tony Di Giovanni, has always made sure that I am completely satisfied with the service I have received. He also has always been available to help and assist with any questions I have. Just recently, I had an issue with my RDX and he and Ryan Shim, the service manager, resolved the issue immediately and to my complete satisfaction. Ryan is ALWAYS available to address all of my concerns and provides me with the peace of mind that my RDX is receiving the best service possible. A very special thank you also to Joey Robinson who always personally insures that my RDX remains in peak running condition. I feel very comfortable having my car's service needs met at Island Acura. I have other choices of Acura dealerships that are much closer to where I live, but I choose to return to Island Acura because they offer top-notch servicing and have always treated me like a valued customer. I truly appreciate the courtesy and professionalism I receive at Island Acura which is the reason I will always remain a loyal customer. The quality of service is truly second to none. More

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