Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 2

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
901 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

901 Reviews

Write a Review

901 Reviews of Johany Trespalacios

May 24, 2026

Dealership Rating
Employee Rating

Sergio is a awesome salesman and the service department is the best in Tampa Bay! More

by SUEYRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2026

Dealership Rating
Employee Rating

I keep going back to Elder Ford because they always take care of my vehicle service and is always done right the first time , ., And always there to help when in need of a vehicle . More

by Sefabian1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2026

Dealership Rating
Employee Rating

The team was professional and respectful and finished the required maintenance in a timely manner. More

by TWEBB388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

April 29, 2026

Dealership Rating
Employee Rating

It was not good. They did not cover any of my parts under my factory warranty and I'm a very unhappy customer not to mention stuff that I dropped it off for and probl More

by tomac821
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

May 18, 2026

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 27, 2026

Dealership Rating
Employee Rating

Excellent Services very nice employees always gi beyond measure Thanks For everything elder Ford Awesome place More

by brendabelton
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

March 26, 2026

Dealership Rating
Employee Rating

Excellent service. Kudos to my Service Advisor, Johany, and the Technician. They had to repair my A/C Evaporator Core. Due to the repair's time delay, they also provid More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

March 26, 2026

Dealership Rating
Employee Rating

My service advisor, Johany, was great! He fought to get me what I needed from my warranty coverage and was honest and open with communication on how things were going during my service. H More

by cliotta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2026

Dealership Rating
Employee Rating

Johany made it amazing. Best experience I've had with service so far. Courteous, attentive and communicative More

by michaelwilliamsonline
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Mar 16, 2026

Elder Ford of Tampa responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 12, 2026

Dealership Rating
Employee Rating

I was happy with the whole process except for the estimated wait time. If it's going to take four hours, just tell me four hours not two hours. More

by KHW210
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Mar 16, 2026

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 07, 2026

Dealership Rating
Employee Rating

Quality dealer that was customer focused and going distance to insure quality service. Elder Ford is a top notch dealer from sale to service. More

by VETTE7282
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Mar 09, 2026

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

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