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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 2

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
886 Reviews

Dealership Experience

24 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

886 Reviews

Write a Review

886 Reviews of Johany Trespalacios

January 25, 2026

Dealership Rating
Employee Rating

Jennifer and Giovanny are the best advisors at this dealership. If your car is damaged or has any issues, they always help and truly care about their customers. Highly recommended. More

by Jenniferpaolabernaltorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Jan 26, 2026

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2026

Dealership Rating
Employee Rating

The mechanics did good job on my truck. They listened to the situation and provided good service. More

by aquagempoolservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo

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Jan 26, 2026

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2026

Dealership Rating
Employee Rating

The level of service provided by Elder was better than what I could have expected. More

by WESTONAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 21, 2026

Dealership Rating
Employee Rating

Always good service very family oriented and always do a professional job That’s why I deal with them More

by robertduboise64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Dobbs

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Jan 23, 2026

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 18, 2026

Dealership Rating
Employee Rating

Exelente Muy muy Exelente Muy Exelente trabajo Muy Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer More

by HAYVER11
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 21, 2026

Elder Ford of Tampa responded

Hola, ¡muchas gracias por tomarse el tiempo para compartir su opinión sobre el excelente servicio al cliente de nuestro personal! Esperamos poder atenderle de nuevo. ¡Que tenga un buen día!

January 18, 2026

Dealership Rating
Employee Rating

Exelente Muy muy Exelente Muy Exelente trabajo Muy Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer More

by HAYVER11
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 21, 2026

Elder Ford of Tampa responded

Hola, ¡muchas gracias por tomarse el tiempo para compartir su opinión sobre el excelente servicio al cliente de nuestro personal! Esperamos poder atenderle de nuevo. ¡Que tenga un buen día!

January 15, 2026

Dealership Rating
Employee Rating

Too long on a service that requires an a warranty authorization Not disappointed, just not comfortable More

by tinobaccola
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 17, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 11, 2026

Dealership Rating
Employee Rating

Johanny does an amazing job. Always keeps me well informed on upcoming services. Great communication More

by JORGERUEDA_1
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 12, 2026

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

Dealership Rating
Employee Rating

Daniel Arias was wonderful, he explained everything and got my car in an out before the scheduled time. He is an asset to this organization !! Great work Ford !!! More

by SONIA.ULLOA4240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Nicole Dobbs, Daniel Arias

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Jan 10, 2026

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2026

Dealership Rating
Employee Rating

Johany was great to deal with. The problem with the dealership was when they put the car back together, the seat belts were buried underneath the back seats. That was a problem tha More

by SOSTAMPA
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

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Jan 06, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Dan Sills General Manager Elder Ford of Tampa Thank you,

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