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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 2

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.7
925 Reviews

Dealership Experience

24 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

925 Reviews

Write a Review

925 Reviews of Johany Trespalacios

August 16, 2026

Dealership Rating
Employee Rating

They sold my son a used car. He spent all of his savings to pay for this car. Drove it 2 days and it has problems. We paid for the warranty to cover engine and transmission. When More

by tricia969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Sills, Geoffrey Patterson , Gino Benghazi, Robo Rivera, Brian Zeigler

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Aug 24, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 15, 2026

Dealership Rating
Employee Rating

They always keep me informed and let me know what's going on and it's always great service More

by robertduboise64
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Aug 16, 2026

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2026

Dealership Rating
Employee Rating

The loaner department was absolutely horrible. Worst customer care and service I've ever experienced at a dealership More

by WYKLECGREENE
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

Print
Aug 16, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 15, 2026

Dealership Rating
Employee Rating

Elder ford did a great job working on my truck, they were fast and efficient. Easy to work with. More

by AKOQUENDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills , Jennifer Perez

Print
Aug 16, 2026

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2026

Dealership Rating
Employee Rating

My ac is leaking all over my driver side floor and passenger floor, they refused to work on my car due to a couple of roaches, roaches come from the dirt so when it rains they look for shelter, they c More

by JUDITHPENNEY08
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

Print
Aug 09, 2026

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 06, 2026

Dealership Rating
Employee Rating

Always great communication and people there are accessible. In contrast to other dealerships, I trust Johnny b More

by SCHNDJ
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Print
Aug 08, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2026

Dealership Rating
Employee Rating

Johany was so pleasant and very helpful. Even went for a ride with me so he could hear what I had been hearing. More

by ford10
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Aug 04, 2026

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2026

Dealership Rating
Employee Rating

Work done in a timely manner Service advisor easy to work with Explained all options More

by HARDDRIVER1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 03, 2026

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

Dealership Rating
Employee Rating

Excellent service, exceptional advisor, good timing frame, very knowledgeable customer service, technician knowledgeable, explained everything clearly More

by samuelr@JCROMPTONELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 04, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2026

Dealership Rating
Employee Rating

This dealership is a ripoff sent my truck in for repairs and got it back in worse condition than when I dropped it off and then they tried to blame me for a the part that they broke I would not recommend th More

by DANIEL.HARDY1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Tafur , James Decaro, Nicole Dobbs, Andrew Gentile, Michael Loar, Pete Mancini, Peter Nieves, Jennifer Perez, Tyler Scott

Print
Jul 17, 2026

Elder Ford of Tampa responded

Hi Daniel, we strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try to regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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