John A | Page 5

The car salesmen and office staff were fast to get the vehicle financed. Quick communication. It took about 3 months to get the tags. I had to call every 30 days for new temp tags. The vehicle had to go i vehicle financed. Quick communication. It took about 3 months to get the tags. I had to call every 30 days for new temp tags. The vehicle had to go into the shop 1 week after owning it. More

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BUYER BEWARE! The customer experience is not what is advertised by this dealership. The advertised price is NOT the selling price! John will belittle you, and talk down to you, while recommending that y advertised by this dealership. The advertised price is NOT the selling price! John will belittle you, and talk down to you, while recommending that you purchase elsewhere if you don't like their terms. Their customer experience in a "post covid world" is sub par at best. They advertise "touchless & and at home", but require a visit to the dealership. More

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Made it quick and easy to purchase a new to me vehicle! Painless process, worked with me to get all the information I needed as well as a virtual walkthru Painless process, worked with me to get all the information I needed as well as a virtual walkthru More

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Jason my salesman was excellent with the entire process of getting my Focus RS. Eddy as well thank you for helping with my alighment! Arman I appreciate you assisting me with my rental and further helping of getting my Focus RS. Eddy as well thank you for helping with my alighment! Arman I appreciate you assisting me with my rental and further helping with the bumper lip. Will recommend for future buys and anyone looking to get a unique more special car. More

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The service was outstanding. They treated me very well. I felt so comfortable the moment I walked into the office. I felt so comfortable the moment I walked into the office. More

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Car was purchased with higher than stated price, OK still. Then did not take opportunity to get a mechanic to check it out on my own before purchase. My mistake in relying on their assurance, stated mu still. Then did not take opportunity to get a mechanic to check it out on my own before purchase. My mistake in relying on their assurance, stated multiple times, that the car had gone through a thorough inspection and checked out clean. A few thousand extra dollars later, I learned my lesson to not deal with Alpha. I hope the rest of the car does not come up with issues any time soon. Take extra steps in your own reviews before purchase. More

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This is my 2nd time purchasing with Alpha.Very helpful people! Great customer service! Will recommend to everyone! people! Great customer service! Will recommend to everyone! More

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Great salesman. He was also highly detailed. I will buy from him in the future buy from him in the future More

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I recently purchased 2018 X5 from this dealer. The promised a good experience and a promised to deliver the car to me at my home. I trusted them signed the documents online and that's when the problem promised a good experience and a promised to deliver the car to me at my home. I trusted them signed the documents online and that's when the problem started. 1. The Vehicle arrived with a broken windshield and that too after arriving 2 days late from the original delivery date 2. The vehicle arrived only with one key and i was told that they forgot to send the second key 3. The internal body of the car has several damages, the driver seat is ripped, the buttons for AC control were broken 4. The car has clear visible scratches all over the body. After paying such a huge amount for a 2018 model i have to say i am very disappointed with the car and the overall experience with Alphamotors. More

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You guys were just really helpful, so nice to work with, and very patient too being that this was my first car. Thank you guys. and very patient too being that this was my first car. Thank you guys. More

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