John Ailstock
John Ailstock at Southern Dodge Chrysler Jeep Ram FIAT
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John Ailstock | Page 12

Sales Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of John Ailstock

November 30, 2021

Dealership Rating
Employee Rating

I appreciated the constant feedback from the sales I appreciated the constant feedback from the sales department. I couldn’t be happier with the staff. More

by ahamilton247
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell

Dec 01, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 25, 2021

Dealership Rating
Employee Rating

Great experience working with knowledgeable staff. Will definitely refer friends and family to the Southern Way. More

by donnaboykins44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 14, 2021

Dealership Rating
Employee Rating

They do not service vehicles in the order of when you arrive on Saturday for oil changes. I all depends on what line your in, the closer to the service desk the quicker you are in and out! More

by ANDREHOLMES37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell

Nov 15, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with feedback. It is always our goal to provide efficient and friendly service always so we do apologize for not hitting the mark during your visit. If you should have any ongoing concerns, feel free to include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to speak with you further. Thank you!

November 14, 2021

Dealership Rating
Employee Rating

Very nice people and great service. I would highly recommend them for purchasing and service. More

by DREEZEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 11, 2021

Dealership Rating
Employee Rating

Great service always, keep up the good work, good workers, need more good service people. More

by DJCOOPER05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 07, 2021

Dealership Rating
Employee Rating

Great customer service from Tina in the service department and John Ailstock in the sales department More

by MANDES09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina

Nov 08, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 04, 2021

Dealership Rating
Employee Rating

Sam your service writer continues to provide great service. Great experience for service to my two cars. More

by DJCOOPER05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 01, 2021

Dealership Rating
Employee Rating

Was second car in line for an "express oil change" at 6:45 a.m. They completed the oil changed and discovered my vehicle's wiper blades might need replaced, so they looked up the parts and the system lo More

by sandraloonam
Recommend Dealer
No
Nov 01, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with feedback. We know your time is valuable and do apologize if your wait time did not match your expectations with us. Please let us continue to work with you to turn this situation around. If you include your name, contact information, and nature of any concerns to social@drivingsouthern.com, we will have a team member speak with you directly. Hope to hear from you soon.

October 28, 2021

Dealership Rating
Employee Rating

Everyone is so very friendly and service is great. They really care. John is great More

by Spomeroy12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Carr, John Bryant , JAY

Oct 28, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 16, 2021

Dealership Rating
Employee Rating

Their commitment to communication with keeping me informed with every step of what they were More

by venita1559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Privett

Oct 16, 2021

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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