John Ailstock
John Ailstock at Southern Dodge Chrysler Jeep Ram FIAT

John Ailstock | Page 2

Sales Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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3.6
133 Reviews
3.6

133 Reviews

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133 Reviews of John Ailstock

May 04, 2024

Dealership Rating
Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2024

Dealership Rating
Employee Rating

Took a little work but very happy with the truck. Everyone involved was very pleasant to work with More

by bluesdr44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowen Johnson

Feb 20, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

Dealership Rating
Employee Rating

Great customer service. The Southern team worked together to get the deal and the vehicle that I wanted. I am a repeat customer and will continue to be. More

by LYNNWHITE729
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Carr

Feb 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2024

Dealership Rating
Employee Rating

Awesome straight forward dealings, understood my needs and budget situation and helped me get to a solution to a new vehicle More

by brandonspivey
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Feb 01, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2024

Dealership Rating
Employee Rating

John is always so helpful and explains everything and the 100 questions I had. This is my 3rd purchase from Southern. More

by AMANDA.L.TOLBERT
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Feb 01, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 19, 2024

Dealership Rating
Employee Rating

Very pleased with the southern auto group working with this dealership and the sales person. Got me a very good deal. I would highly recommend this dealership to anyone More

by 454MICHEALDAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Nichols

January 06, 2024

Dealership Rating
Employee Rating

Helpful and patient, great attitude Had a great time was able to test multiple vehicles to make sure I found the right fit. More

by bbenitez515
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Jan 09, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 30, 2023

Dealership Rating
Employee Rating

We came away feeling like we had known John , Ms. Prince and Joseph for a long time.. Presented options very clearly without being pushy.. Would definitely come back to the dealership and recommend t More

by girlforgod
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Jul 09, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Jul 10, 2024

girlforgod responded

You are welcome. The buying experience was awesome, BUT, the service experience was not! I will visit you next time I am in the market for a Jeep, but never again for service.

December 19, 2023

Dealership Rating
Employee Rating

Great experience. No pressure. Fair deals Overall a quality car buying experience. Would recommend anytime. More

by BENJAMINBONTRAGER
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Dec 27, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 18, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and I was really impressed with John. He wanted to make the deal happen. More

by MARK@HENRYEQUIPMENT.COM
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Dec 27, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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