John Alberta

John Alberta and Kevin Wright were WONDERFUL to work with. From start to finish, they were very knowledgeable and patient with my timeline. I've been getting my cars here for 15 years and I will not go with. From start to finish, they were very knowledgeable and patient with my timeline. I've been getting my cars here for 15 years and I will not go anywhere else! More

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Very Easy I thought that the people I dealt with John Alberta, Quincy Smith and Carlos Orozco were sincere and informative. They answered all my questions tha I thought that the people I dealt with John Alberta, Quincy Smith and Carlos Orozco were sincere and informative. They answered all my questions that I asked.. I would definitely tell others that A-1 Toyota is fair and square. More

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Lied to and deceived Traded in my car for a pre-owned vehicle. After I paid $5000.00 and signed all papers for financing I found out they didn't even have the title. I w Traded in my car for a pre-owned vehicle. After I paid $5000.00 and signed all papers for financing I found out they didn't even have the title. I was put in a lousy rental and waited 10 days for my vehicle. In the meantime my payment countdown continued to tick. The manager offered little to compensate me and stopped answering emails and phone calls. They have no integrity. Their reply is a load of garbage. I was NOT told before buying about the title. I just received my first call yesterday while I was working and will return call. This is another attempt by them to make a customer look bad. They are more than welcome to look at my phone bill. Show me yours as well A-1 More

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Time for a new Toyota The last new car we bought was a 2003 Toyota 4Runner in Atlanta, GA, and after so many years of excellent quality/service, we decided to look at the n The last new car we bought was a 2003 Toyota 4Runner in Atlanta, GA, and after so many years of excellent quality/service, we decided to look at the new 4Runners. (For the record, this makes the 5th Toyota I've owned over the years starting with a used Celica in 1981.) Since we'd had service a few times at A-1 over the years, we dropped in to drive the new 4Runner. From the minute we walked in the door, it was like we were long, lost friends. To a person, they made us feel important from the first. Then, we found out that they are a no-haggle (and I mean no haggle) dealership, we were even more impressed! When we decided we wanted to drive the Highlander Hybrid, they didn't have one, so we went to another dealership to take a ride. This dealership (which will remain unnamed) was a "full" haggle dealership, and after a few hours, we finally struck a deal. Upon reflection, though, we realized that we liked everything about A-1 more, not to mention that they were closer to us. When we reached out to them, they were super kind once again. As it turned out, though, they could only essentially match the price from the other dealership (I think it was less than $200 in total deal, including a trade-in of our 2003 4Runner). Even though we decided to stick with the initial deal, we had barely walked back into our house when the general sales manager of A-1 called to tell us how unhappy his folks were that we didn't strike a deal. After putting their heads together, they figured out a way to save us about $200 more on the accessories we wanted, and they won our business. To a person, we enjoyed working with the team at A-1. And since we already knew their service department, it was a no-brainer. Oh, and we were close enough to this dealership to take advantage of their free shuttle whenever the car was in for the scheduled maintenance. All-in-all, we can't say enough about all of the folks we met with and dealt with at A-1. To us, there's no better Toyota dealer in the area! More

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