John Barney | Page 11

Not happy with this visit. Mechanic broke a suspension part while working on my car. Then they made me pay for his mistake. That’s unheard of. I didn’t break the part, they did Mechanic broke a suspension part while working on my car. Then they made me pay for his mistake. That’s unheard of. I didn’t break the part, they did. Why did I have to pay for it? More

by bernie.mackowski Verified Customer Verified Customer

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Always easy to deal with. Service department is the best in the country! John is a beast!!! Service department is the best in the country! John is a beast!!! More

by mike_higgins02mike Verified Customer Verified Customer

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Arlen and Ferrando Ford have always treated me like family. This week I was stressed when I found that I needed all four tie rods replaced before my holiday vacation road trip in less than 24 hours. N family. This week I was stressed when I found that I needed all four tie rods replaced before my holiday vacation road trip in less than 24 hours. No otgee garage could get me in. I called Fernando and got Arlen on the phone. I explained my situation and he checked to see if he could get the rods. When he found that he could get them first thing the next morning he made it work for me. Without Arlen and Ferrando Ford I would not have made Thanksgiving in the Poconos with my family this year. Thank you both so much for making my situation your own. More

by jamesford16508 Verified Customer Verified Customer

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Friendly dealership, got me right in with no issues! I love the ability to schedule with the app, the only issue I have is I asked for a price on an item and I never received the price! I felt like the I love the ability to schedule with the app, the only issue I have is I asked for a price on an item and I never received the price! I felt like the service tech it whoever the guy was didn't even want to be there or assist anyone since it was a weekend! More

by Troopa1175 Verified Customer Verified Customer

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Arlen Bird and John Barney are absolutely awesome. They have been servicing mine and my family’s vehicles for over 20 years. They are always fair and up front about what our vehicles need and the mech They have been servicing mine and my family’s vehicles for over 20 years. They are always fair and up front about what our vehicles need and the mechanics do an amazing job. More

by la74johnson Verified Customer Verified Customer

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The service department has amazing customer service. Always takes great care of our vehicle. Arlen is the best! Always takes great care of our vehicle. Arlen is the best! More

by DDGODLEWSKI Verified Customer Verified Customer

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John always treats his customers with the utmost respect and professionalism . John always keeps you informed on the progress of your repairs and estimated price and time needed to complete repair and professionalism . John always keeps you informed on the progress of your repairs and estimated price and time needed to complete repair More

by steve.danowski Verified Customer Verified Customer

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Service was great. Guys were very polite. Need to put something along with the coffee such as hot chocolate and tea. Guys were very polite. Need to put something along with the coffee such as hot chocolate and tea. More

by kathycutter59 Verified Customer Verified Customer

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Everyone in the service department is very friendly and accommodating. If I didn’t like going there, I wouldn’t keep going back. accommodating. If I didn’t like going there, I wouldn’t keep going back. More

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Always get us in and work with us been going to them for years Love the crew at Bob Ferando Ford . Thank you for always taking good care of us years Love the crew at Bob Ferando Ford . Thank you for always taking good care of us More

by Marcybender Verified Customer Verified Customer

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