John Barney | Page 56

The service department is awesome to deal with. Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and d Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and done right. More

by Haleyk319 Verified Customer Verified Customer

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Great job as always! Service on my vehicle was done quick and professional. Would highly recommend them to anybody. John and the rest of the staff were great,good job guys!! and professional. Would highly recommend them to anybody. John and the rest of the staff were great,good job guys!! More

by Veets Verified Customer Verified Customer

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As always, when I need my Fords to come in for service I can rely on John or Arlen. Thank you guys for everything you do! can rely on John or Arlen. Thank you guys for everything you do! More

by R289 Verified Customer Verified Customer

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A really great service department. John has taken good care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. When my car needs servicing, they pick up my car and bring it back completely clean. They also leave me with a loaner in case I have to go anywhere. Laurie, who is always friendly, makes paying the bill either in person or over the phone an easy experience. More

by CD1 Verified Customer Verified Customer

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The service desk did awesome with getting my car in as quick as they did and Anthony did a great job on my car. highly recommend this garage quick as they did and Anthony did a great job on my car. highly recommend this garage More

by nw0625 Verified Customer Verified Customer

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John, your Service Manager is the BEST!! His suggestion for me to contact Ford and request them to cover my just over mileage (400) warranty repair was very helpful. His knowledge and timeliness allowed fo for me to contact Ford and request them to cover my just over mileage (400) warranty repair was very helpful. His knowledge and timeliness allowed for everything to be done in one day. Thanks again and I’ll definitely be using Fernando Ford in the future. More

by TJ Verified Customer Verified Customer

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The service department was very helpful, great at communicating with me. Gave me a loaner so I could keep my appointments for that day. Quick service & friendly! communicating with me. Gave me a loaner so I could keep my appointments for that day. Quick service & friendly! More

by Dawgitnan15 Verified Customer Verified Customer

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Awesome service department. Arlen and John have always taken care of me and my car. Dependable and honest service.Laurie in the service office is very efficient and friendly. taken care of me and my car. Dependable and honest service.Laurie in the service office is very efficient and friendly. More

by MAPBEAR48 Verified Customer Verified Customer

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I’m battery once again would not start my 2015!escape. I had to bring it to have it tested. I had just had it replaced not yet a year old there. They took me in even though they are short staffed due to Cov had to bring it to have it tested. I had just had it replaced not yet a year old there. They took me in even though they are short staffed due to Covid-19. I asked them to check my front brakes and rotors while it was there. Got a call later that it was the battery, it was still under warranty so they replaced it. Told me I’d need new brakes and rotors by next inspection. I asked them to replace them while it was there. They did the required request. I picked it up the next day. They have always been very accommodating to me More

by RGENGLERT Verified Customer Verified Customer

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Work was done in a timely fashion. I threw them a curve ball and they were able to help me out with the last minute request. ball and they were able to help me out with the last minute request. More

by danlsch Verified Customer Verified Customer

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