John Barney

Professional, expertise service , knowing that my vehicle is road ready and safe means a lot. is road ready and safe means a lot. More

by Marko Verified Customer Verified Customer

Report | Print

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was! More

by kcoleman3704 Verified Customer Verified Customer

Report | Print

We keep returning to buy our vehicles prices are negotiable. Salesman is friendly. Accountant mislead us and caused extra work for us. The after purchase extras are very nice!!! negotiable. Salesman is friendly. Accountant mislead us and caused extra work for us. The after purchase extras are very nice!!! More

by leonardmaryann799 Verified Customer Verified Customer

Report | Print

Very nice and everyone is very helpful and always on top of things than you of things than you More

by TTWICHEL Verified Customer Verified Customer

Report | Print

Always GREAT service at Ferrando’s! !!! Never try to oversell me as a customer! I’ll be back! !!! Never try to oversell me as a customer! I’ll be back! More

by JJNEWDAVIS Verified Customer Verified Customer

Report | Print

Arlen and the fellow members of his service team have consistently provided great service and a friendly atmosphere. consistently provided great service and a friendly atmosphere. More

by S.PORTER.INC Verified Customer Verified Customer

Report | Print

Service department is great. Not happy about my salesman. He went back on his word to my 93 year old father Not happy about my salesman. He went back on his word to my 93 year old father More

by donnapasky Verified Customer Verified Customer

Report | Print

Fast, friendly and helpful employees. They explain any service issues with honesty and my vehicle is completed when promised. They explain any service issues with honesty and my vehicle is completed when promised. More

by DMILLE3755 Verified Customer Verified Customer

Report | Print

Always receive excellent derive at Ferrando John Barney ,the service manger is always very helpful and considerate to his customers Barney ,the service manger is always very helpful and considerate to his customers More

by steve.danowski Verified Customer Verified Customer

Report | Print

Will always bring my car here to get it serviced. Very professional job. Will recommend this to everyone I know. Very professional job. Will recommend this to everyone I know. More

by ronibabs Verified Customer Verified Customer

Report | Print