John Benner | Page 11

HIGHLY RECOMMEND THIS DEALER!!! I was looking for a Lexus GS 350 with the color combo of white with tan interior in my state of NY and couldn't find what I was looking for. When I b I was looking for a Lexus GS 350 with the color combo of white with tan interior in my state of NY and couldn't find what I was looking for. When I broaden my search for this vehicle, I came across Bourne auto on the web. I called to inquire about this car and I was told by one salesperson that the car was available. I called the next day and another sales person told me the car was JUST SOLD that morning. I was really disappointed because the first sales person NEVER returned my phone calls and I left 3 voice mail messages. I then decided to call back and put my name on a waiting list just in case this car happens to come through their lot again. I spoke to John Benner and explained to him the situation; John researched the stock number of the vehicle I originally wanted and told me that the vehicle was actually STILL available. John also explained the reason why I was given inaccurate information and decided to take over and help me from there. John went above and beyond the call of duty in working with me and kept me in the loop by communicating with me via text and email. THANK YOU!!! John, Andy Gesner and Michael Kelley for making my car buying experience Stress -free!! Especially coming from another state. I HIGHLY recommend Bourne auto to anyone looking for a Great pre-owned vehicle that is clean and at a very reasonable price. More

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Great service , extremely happy with my new purchase and I would recommend it to anybody. I plan on driving this car for a very long time , extremely happy with my new purchase and I would recommend it to anybody. I plan on driving this car for a very long time More

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A perfect car buying experience. This was the best dealership. No hassles, no haggling and no pressure. We arrived and John was ready to help us. We told him the vehicle we were inter This was the best dealership. No hassles, no haggling and no pressure. We arrived and John was ready to help us. We told him the vehicle we were interested in and he got the keys right away and offered us a test drive. Before we left we told him there were two other vehicles we were interested in. By the time we left he had both of them lined up and ready for us to look at. Impressive since one needed to come from their other lot. He also understood that we needed to be sure our car seat and stroller fit. We took a nice long drive and when we got back the was still no pressure. We told him what we wanted for our trade and he worked with Shawn to get it for us. Working with Andrew in finance was a breeze. Then other employees were so polite as well. Overall a great experience. I have a problem with pushy overbearing sales people and John and Shawn were the farthest form pushy. Highly recommended. More

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No Hassle After the pain of going to many car dealerships, I came upon Bourne's. No hassle, no stress, no xx. Everyone was very nice, pretty much picked out a After the pain of going to many car dealerships, I came upon Bourne's. No hassle, no stress, no xx. Everyone was very nice, pretty much picked out a car in minutes, happy with the price. Came back two days later and purchased the car. Car could have been detailed a little better but if that's all I can find wrong that's darn good! I will be a return customer for sure. Thanks again Seng, John and Andrew! Carol Dalton Gay More

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Very satisfied Friendly people, quick service, excellent product at a very fair price with I pressure to but. Knowledgable and answered all questions with no bulk x Friendly people, quick service, excellent product at a very fair price with I pressure to but. Knowledgable and answered all questions with no bulk xxxx. Highly recommended More

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Great Experience Buying a used car is not a battle at Bourne's. No pressure, no anxiety. Knowledgable, respectful and friendly staff. Gave me an excellent offer for Buying a used car is not a battle at Bourne's. No pressure, no anxiety. Knowledgable, respectful and friendly staff. Gave me an excellent offer for my trade in. Was referred to them by a friend and would definitely recommend them to anyone looking to purchase used. More

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Bournes John did a great job helping my father and I! We enjoyed the experience of buying the car and I would recommend John anytime! He was pleasant, efficie John did a great job helping my father and I! We enjoyed the experience of buying the car and I would recommend John anytime! He was pleasant, efficient, and a great dealer. More

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John was great! They helped me get out from an upside down lease and into the car that I wanted at the payments I was comfortable with! down lease and into the car that I wanted at the payments I was comfortable with! More

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The dealership was very easy to deal with. I hate the price haggling part of car buying and, since the prices are set, there's none of that so it made for an enjoyable experience. We made some last minu price haggling part of car buying and, since the prices are set, there's none of that so it made for an enjoyable experience. We made some last minute changes to the arrangement and, though it made more work for John and Carlos, both were very professional and accommodating throughout the process. More

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Awesome experience Got a great deal on a great car. They really worked with me to get the price to where I needed it to be. Definitely will recommend! Got a great deal on a great car. They really worked with me to get the price to where I needed it to be. Definitely will recommend! More

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