John Bernard | Page 11

After driving used cars for 45 years, this is our first New car! John Bernard, Geno and the rest of the committed staff at Acton Toyota were wonderful. Earlier that day we had "escaped" a high pressure sa New car! John Bernard, Geno and the rest of the committed staff at Acton Toyota were wonderful. Earlier that day we had "escaped" a high pressure sales pitch at another dealership and were quite wary of another such interaction. We arrived at Acton Toyota just at closing time and John stayed and answered all our questions and helped us make a well informed decision Without Pressure. Extra effort was made to quickly find the car we wanted. John was professional, knowledgeable, gracious and efficient but also friendly, humorous and very affable. He was available by phone for questions and kept us informed of every step of the process. We will certainly recommend both John and Acton Toyota to friends, family and even total strangers with the confidence that they too will be pleased with the experience. More

Helpful 0

Report | Print

I have bought many cars in my 48 years and I can honestly say this was the "best" overall experience I have ever had. John Bernard my sales person was so easy going down to earth and helpful. He was up front say this was the "best" overall experience I have ever had. John Bernard my sales person was so easy going down to earth and helpful. He was up front with me and there was "NO" pressure at all....He listened to my situation gave me all my options and and let me take my time to decide what I would like to do... More

Helpful 1

Report | Print

I've bought three vehicles from Acton Toyota, two from John Bernard in the past two months. John is outstanding, very responsive and helpful. The dealership is all I go to for service and new cars. The st John Bernard in the past two months. John is outstanding, very responsive and helpful. The dealership is all I go to for service and new cars. The staff and facility are the best I have seen. Toyota makes an excellent car and purchasing it from a reputable dealer really puts icing on the cake. More

Helpful 0

Report | Print

Called and John was patient, friendly and walked me through how to get into car without alarm clicker working. Terrific service at this dealer too! My car has over 258000 miles and still going strong through how to get into car without alarm clicker working. Terrific service at this dealer too! My car has over 258000 miles and still going strong with this dealer. More

Helpful 0

Report | Print

Great experience. John was friendly and extremely accommodating. The process was far easier than anticipated. John went out of his way to assist us, even coming in on his day off to help us close th accommodating. The process was far easier than anticipated. John went out of his way to assist us, even coming in on his day off to help us close the deal. He was patient and understanding as we juggled between getting a new car and keeping our 2 year old happy! We would definitely recommend John and the dealership. More

Helpful 0

Report | Print

I cannot say enough good things about Acton Toyota of Littleton and John Bernard, the sales representative I dealt with. I was treated professionally and politely every step of the way while leasing my Littleton and John Bernard, the sales representative I dealt with. I was treated professionally and politely every step of the way while leasing my new Camry. (great car by the way). After I took the car home, someone in the parking lot at my apartment complex nicked the side of it while backing out took some paint off. I called John Bernard at the dealership and he said to bring it in. He had the people in the maintenance department fix it with some touch up paint. They did it for free and I didn't even have to wait for a minute! I have never been happier with any business that I have ever dealt with....ever! Steve Zocchi, Westford More

Helpful 0

Report | Print

Glenn and John did an outstanding job making us feel welcome, without pressuring us to buy anything. John showed us 2 models of Highlander, and did a great job explaining the differences between the two welcome, without pressuring us to buy anything. John showed us 2 models of Highlander, and did a great job explaining the differences between the two. John took the time to show us around the dealership, and post sale took a very good chunk of his selling time at the end of a month to show me how the car worked. Glenn was there to offer any help, or answer any questions we had. Great job. I will suggest everyone go to Acton Toyota. More

Helpful 0

Report | Print

I went to Acton Toyota to purchase my first car, an extremely daunting and rather stressful task, but everyone was extremely helpful and made searching for a new car effortless. They know what the cons extremely daunting and rather stressful task, but everyone was extremely helpful and made searching for a new car effortless. They know what the consumer wants and are willing to give it to them. I was extremely pleased with the service I received at Acton Toyota and plan on taking my new car there for future maintenance needs. I would recommend taking a look at Acton Toyota, or their used car annex, to anyone in the market for a new or used car. More

Helpful 1

Report | Print

Our purchase of a 2011 Prius through Acton Toyota was the most pleasant experience in purchasing an auto we ever had. It was as if we had been there before and they were our neighbors for years. No pressure most pleasant experience in purchasing an auto we ever had. It was as if we had been there before and they were our neighbors for years. No pressure at any time, overall very pleasant experience. If I had more money, I would have purchased two vehicles. I have already recommended this dealership to three of my friends and family. So, keep an eye out for us at the front door. More

Helpful 0

Report | Print

I was treated with respect and friendliness in a very professional manner. I received honest answers to my questions. I received a better trade-in allowance than I had expected. All dealership personn professional manner. I received honest answers to my questions. I received a better trade-in allowance than I had expected. All dealership personnel that I met were courteous and helpful. It was a very pleasant experience overall. More

Helpful 0

Report | Print