John Brennan
John Brennan at Concordville Subaru

John Brennan | Page 37

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
573 Reviews

Dealership Experience

7 yrs, 3 mos

4.9

573 Reviews

Write a Review

573 Reviews of John Brennan

January 10, 2022

Dealership Rating
Employee Rating

The dealer provided excellent service and everyone was is always courteous. We are very pleased with the car and the ongoing support More

by rb19342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Jan 10, 2022

Concordville Subaru responded

Hi, rb19342! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 07, 2022

Dealership Rating
Employee Rating

Fast friendly service from start to finish. Up front quote for service. Great communication. Have always been pleased with our experience. More

by Gfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee

Jan 10, 2022

Concordville Subaru responded

Hi, Gfc! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 07, 2022

Dealership Rating
Employee Rating

Extremely courteous and professional staff. They are accommodating when trying to schedule my service appointment. I would and have recommended Concordville to family and friends. More

by lois.kennedy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Concordville Subaru responded

Hi, lois.kennedy1! Thank you for the 5-star review. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 05, 2022

Dealership Rating
Employee Rating

Hands down the best auto service department I’ve taken my car to. They are always aware of the service needed while also providing a detailed explanation about a particular repair or preventative maintenanc More

by DONELLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers

Jan 06, 2022

Concordville Subaru responded

Hi, DONELLETT! Thank you for the stellar rating. We're happy to hear that your positive experience have earned us your trust. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 31, 2021

Dealership Rating
Employee Rating

Concordville Subaru is a great place. I am amazed sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that y More

by jomortimer59jomort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Jan 04, 2022

Concordville Subaru responded

Hi, jomortimer59jomort! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope you have a lovely day! Sincerely, Moe Laraki, General Manager

December 31, 2021

Dealership Rating
Employee Rating

Was helped right away after pulling in for service. Car was finished in the allotted time for oil change/tire rotation even though they were busy. More

by croache
Recommend Dealer
Yes
Jan 04, 2022

Concordville Subaru responded

Hi, croache! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 31, 2021

Dealership Rating
Employee Rating

Clear communication, thoroughly Discuss the service, the cost, and the timeline…. Quickly! When I drop off my BMW for service I swear I spend 15 mins talking to someone… slowly… I much prefer to go to Subar More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Jan 04, 2022

Concordville Subaru responded

Hi, Erin! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 31, 2021

Dealership Rating
Employee Rating

Our experience with John Shields was amazing! He was very professional, knowledgeable, and caring. He made our purchase extremely easy! Darren was also amazing! He streamlined the process for us. They both More

by MICRO95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Shields , Darren Brown

Jan 04, 2022

Concordville Subaru responded

Hi, MICRO95! Thank you for the 5-star rating and for sharing that lovely photo with us. We're happy to hear that working with John and Darren led to such a positive experience. Enjoy the ride! Sincerely, Moe Laraki, General Manager

December 30, 2021

Dealership Rating
Employee Rating

The reason for my most recent visit was to determine the cause of an oil leak after an oil change at the dealership. It was determined that the drain plug was not sufficiently tightened. My clean garage f More

by K.M.YOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Cooper

Jan 04, 2022

Concordville Subaru responded

K.M.YOUNG, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

December 30, 2021

Dealership Rating
Employee Rating

This is our favorite place to have work done on our 2014 Outback. Even though we live in Boston, we try to get what ever needs doing done while visiting family in PA because you all are so great. Helpful, More

by Cate Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone

Jan 04, 2022

Concordville Subaru responded

Hi, Cate Arnold! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Dec 30, 2021

Cate Arnold responded

Thanks all! You fixed us up again! Much appreciated!

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