John Bridwell

Luke was very informative about both the vehicle I was looking at and the procedure of buying the car looking at and the procedure of buying the car More

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Tommy was very helpful and a true gentleman. He went out of his way to accommodate everything I wanted in the car. I’m very happy with the car and I’m very happy with his service. I would defin He went out of his way to accommodate everything I wanted in the car. I’m very happy with the car and I’m very happy with his service. I would definitely recommend McGrath Volvo and Tommy Welchman. He was very courteous and knowledgeable More

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Nice guy, no pressure, answered all of our questions. Discussed all of our options to buy Discussed all of our options to buy More

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On the upside, Joel (saleman) took good care of us and the dealership took care of getting a hitch installed on the truck. On the down side, the hitch took several days and I do feel that we were held lat the dealership took care of getting a hitch installed on the truck. On the down side, the hitch took several days and I do feel that we were held late into the evening waiting on paperwork for twon nights. When we signed off on everything presented to us, we were contacted the next day by John Bridwell stating that they (lady in his place) had us sign the wrong odometer form. We had to print off the new form, sign, photograph, and send back. Overall, we had a good experience. More

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BUYER BEWARE. THIS DEALERSHIP IN MY OPINION WILL SCAM YOU IF THEY CAN GET AWAY WITH IT. I located a vehicle at this dealership online and called and confirmed its THIS DEALERSHIP IN MY OPINION WILL SCAM YOU IF THEY CAN GET AWAY WITH IT. I located a vehicle at this dealership online and called and confirmed its availability and details. I drove an hour each way and when I showed up, the vehicle had 20% more miles (about a thousand miles) than it had been advertised to have. Of course, they didn't tell me this until after I had signed most of the sales paperwork. Worse still, I verified three times with the dealership before driving there that the car had had no prior damage, but found out later that the vehicle had previously had substantial damage and a bad repaint job. I took delivery in the rain, so the several bad paint runs looked more like water and were not obvious until the vehicle dried the next day. There's no way the detailed department could have possibly missed these paint runs and there was even masking tape with paint on it on the vehicle. It's possible that the dealership themselves damage the vehicle and repainted it. I called them immediately the next morning and they didn't even deny knowing that the vehicle had damage but they refused to do anything about it. Essentially they told me that because I had already signed the paperwork, they got me and there's nothing I could do about it. The GM refused to even pick up the phone after numerous calls but only sent me messages through sales people. This was a $75,000 vehicle. Save yourself trouble and stay far away from this dealer. They claim to be family oriented, but I've never been scammed like this at a dealership before this one. I'm in the process of trying to contact the state attorney and the office of the attorney general of the state of Florida to investigate this dealer More

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They did a great job understanding my needs and helping me returning my old Care by Volvo XC90 2021 and transition to a new XC90 2023. Care by Volvo ended in Florida but they were creative to come up with me returning my old Care by Volvo XC90 2021 and transition to a new XC90 2023. Care by Volvo ended in Florida but they were creative to come up with a good leasing offer to replace it! More

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Outstanding dealership! Everyone was kind, professional, helpful, and performed at the highest standard! Alex Frometa and Luke Mayer were exceptional! Everyone was kind, professional, helpful, and performed at the highest standard! Alex Frometa and Luke Mayer were exceptional! More

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Luke was great to work with. I drove the XC60 and was very impressed. I bought it right then and drove it home that night. Luke explained the process and even helped me move e I drove the XC60 and was very impressed. I bought it right then and drove it home that night. Luke explained the process and even helped me move everything out of my old car into my new car! More

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Luke handled the customer interface very well - a great start as to what should be a successful sales career. I think it would be helpful if there was a checklist presented to the customer as to all the st start as to what should be a successful sales career. I think it would be helpful if there was a checklist presented to the customer as to all the steps that we have to go thru to turn in the prior vehicle and lease the new vehicle. We were blind as to the process and often sat there waiting for whatever. More

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My husband went to McGrath Volvo to purchase a preowned truck he had seen and applied for online. Once we got there, we were told the truck was no longer available, and also the amount they quoted for our truck he had seen and applied for online. Once we got there, we were told the truck was no longer available, and also the amount they quoted for our trade-in drastically changed. My husband ended up purchasing a pre-owned lifted truck, spending over $30,000. We took the truck home that evening and woke up in the morning to a pile of oil in our custom driveway! My husband had to leave for work and parked his truck at work, also depositing oil all over their driveway. My husband had to argue with McGrath to get the truck back in after having it for one day for them to look at the issue and get it resolved! They told my husband it was a seal that was leaking, and they would order the part and let him know when he could bring it back in. My husband went under the truck and found the pan to be completely rusted through with 2 holes in the pan. Nevertheless, it has been a nightmare to get Mcgrath Volvo to correct or handle anything on a truck that we owned for one day. We have since also foundhi other mechanical issues with the truck. McGrath shows no care or concern for their clients. l would highly recommend staying far away from this company if you are looking for a pre-owned vehicle. We have dealt with Carmax, and they are wonderful and stand behind their vehicles!!! the way it should be. Mcgrath Volvo shame on you absolutely disgusting service! More

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