John Bruno | Page 12

Routine Maintenance I have been dealing with Dick Norris since 2002 and have purchased at least four cars from them. I have never been disappointed in their service or sa I have been dealing with Dick Norris since 2002 and have purchased at least four cars from them. I have never been disappointed in their service or sales staff. Repairs have been made timely and the service staff can usually come up with a coupon to save money on maintenance and repairs. I am always treated with courtesy. More

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Excellant I received excellent service at Dick Norris from the time I dropped car off to the time I picked it up. I have been doing business there for quite a I received excellent service at Dick Norris from the time I dropped car off to the time I picked it up. I have been doing business there for quite a few years and have always been happy with the service. I would recommend Dick Norris to anyone that wants to buy a BUICK to maintenance and car damage repair to friendliness,. I have always been treated fairly and respected. More

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Reputible They met my price; my conditions and terms without the usually hassle back & forth. One slight negotiation in the terms of the lease but their financi They met my price; my conditions and terms without the usually hassle back & forth. One slight negotiation in the terms of the lease but their financial man resolved it quickly. John Bruno was professional all the way. I don't usually recommend because it a good way to loose friends but I did in this case . More

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2015 1500 Denali This was a great experience! Everyone was very professional and courteous. Got exactly what I was looking for. Will be recommending dealership to frie This was a great experience! Everyone was very professional and courteous. Got exactly what I was looking for. Will be recommending dealership to friends. Thank you! More

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Service 1st Honest & overall great team, leaving you with an "at home" feeling; knowing they are working in your best interest, simplicity is a lost art, not for Honest & overall great team, leaving you with an "at home" feeling; knowing they are working in your best interest, simplicity is a lost art, not for this team. Grateful. More

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Very efficient and prompt service Both the dealership and service department provide excellent service. My experiences have always been positive. Service Rep Lenny Demarco is extre Both the dealership and service department provide excellent service. My experiences have always been positive. Service Rep Lenny Demarco is extremely knowledgeable and accommodating. I plan to continue doing business with this dealership. John Bruno is both friendly and personable and will consider him when it's time to purchase another car. More

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The right path I had been driving Japanese cars and most recently a 2009 Honda Pilot for almost 35 years and wanted to drive American. One day on may home I notic I had been driving Japanese cars and most recently a 2009 Honda Pilot for almost 35 years and wanted to drive American. One day on may home I noticed a Jeep Gran Cherokee in the parking lot of Dick Norris so I inquired. It was beyond what I wanted to spend, but after further conversation with John Bruno we found something that he felt might fit. He had taken in a trade and it was a 1 owner 2008 Jepp Grand Cherokee Laredo 4x4. The price was right, the trade was fair and a couple of hours later I was driving home in my Jeep. To this day I get giddy every time I get inside of it, I can't explain it, but I like it. I go back to this dealership for everything, having tried and been very disappointed at Ferman Jeep, Dayton Andrews Jeep, Suncoast Jeep and the other few in the area. Max in the service department is an amazing man, he gets me Jeep parts, they are installed correctly, they even give me a loaner for things as simple as an oil change. Oh, their oil change with a tire rotation is only $39.95. I'm in. They are not the least expensive, but the service is worth paying a little extra for. I compare it to my Verizon cell phone, they aren't the least expensive, but the service is worth it. I have been dealing with Max now for several years, he is nice, thoughtful, knows me and what I want and handles everything with a sincere smile. John Bruno my sales rep always has an honest hello, not the insincere greeting that is too often given Max and the culture at Dick Norris is the right path to be on. I'm lucky to have found them and appreciate all they do for me, you will to. Tell them Steven Hyde sent you, lol. Have a good day and Thank You Dick Norris! More

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Service We were very satisfied with the service and treatment we received When we brought our car in for emergency service and especially with Chris Berry We were very satisfied with the service and treatment we received When we brought our car in for emergency service and especially with Chris Berry More

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The service department was very professional. The service manager addressed all the issues with my vehicle in a very timely manner. I appreciated the constant follow up that kept me informed of th The service manager addressed all the issues with my vehicle in a very timely manner. I appreciated the constant follow up that kept me informed of their progress. More

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A positive attitude From the moment you enter the Dick Norris center you know that everything will be first class. My service Consultant,Dennis Wible, met me and had a From the moment you enter the Dick Norris center you know that everything will be first class. My service Consultant,Dennis Wible, met me and had all the necessary information to perform the required maintenance which was completed within the time frame that was indicated. In addition I met with my sales consultant , John Bruno who explained about the new Buick lineup. It is a place away from home with the comforts of home. No question go unanswered. T .Lauterbach More

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