John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of John Burzawa

November 18, 2025

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Employee Rating

Thank you JB for excellent customer service! You listened, were professional and got my car promptly serviced as promised. You also reviewed my past service history and suggested future service More

by SB
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Arlington Heights Ford responded

We appreciate your feedback about our team at Arlington Heights Ford. It's good to hear the service met your expectations. Thank you for choosing us for your vehicle maintenance.

November 15, 2025

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Good service. they are giving a good explanation on what to change and upcoming services More

by suresh
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Recommend Dealer
Yes

Other Employees Tagged: Nathan shulkin

Nov 16, 2025

Arlington Heights Ford responded

Thank you for sharing your experience. Our team at Arlington Heights Ford is glad to hear the explanations were clear. We appreciate your feedback.

November 15, 2025

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I only bring my truck here! I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode More

by grantbode1
Service Price Transparency
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Recommend Dealer
Yes
Nov 16, 2025

Arlington Heights Ford responded

We appreciate your loyalty to Arlington Heights Ford and are glad your service advisor made the experience stand out. Thank you for sharing your feedback.

November 11, 2025

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JB handled the service request very throughly. This was one of the my best service interactions ever. Not only did he complete the job early, he arranged for a car drop off. Keep up the good work More

by Jerhamp33
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2025

Arlington Heights Ford responded

We appreciate your feedback about our team's service and timely job completion. Arlington Heights Ford values your recognition. Thank you for choosing us.

November 06, 2025

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Very courteous, capable and prompt. Promised to have by a certain time, and delivered appropriately. More

by mandrslavik
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Recommend Dealer
Yes
Nov 06, 2025

Arlington Heights Ford responded

Thank you for recognizing our team's effort at Arlington Heights Ford. We appreciate your feedback and support.

November 05, 2025

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Employee Rating

JB was a super good service rep. He made sure I was surprised of what needed to be done with the vehicle and got it taken care of very promptly. I would highly recommend him. More

by markreinhard
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Recommend Dealer
Yes
Nov 09, 2025

Arlington Heights Ford responded

We appreciate your recommendation and are glad our team provided prompt service. Thank you for choosing Arlington Heights Ford.

October 29, 2025

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I was helped the second I step out of my vehicle for service. JB went over all of the items needing attention on our vehicle. He got me in and out as quickly as he could. Brought several items to m More

by Stu
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Recommend Dealer
Yes
Nov 02, 2025

Arlington Heights Ford responded

We appreciate your detailed feedback about our service team. It's good to know our team addressed your vehicle's needs efficiently. Thank you for recommending Arlington Heights Ford.

October 17, 2025

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Employee Rating

Easiest vehicle purchase i ever made. Jesus was the best.. Very satisfied with the service as well. More

by Johngirschjr
Sales Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Arlington Heights Ford responded

We're so pleased to hear you had a smooth vehicle purchase and were very satisfied with the service. Thank you for choosing Arlington Heights Ford.

October 02, 2025

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Easy to schedule service and appointment time was prompt to time scheduled. Work completed at price quoted. Thanks More

by GIVEMEAJINGLE
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Recommend Dealer
Yes
Oct 05, 2025

Arlington Heights Ford responded

We're glad you found scheduling and service straightforward at Arlington Heights Ford. Thanks for sharing your experience.

October 01, 2025

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Employee Rating

JB thank you for your excellent service in communicating each step while our car was being repaired. David and Jean Haen More

by Dhhjmh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 05, 2025

Arlington Heights Ford responded

We're glad our team could assist you effectively. Arlington Heights Ford appreciates your kind words.

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