John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of John Burzawa

January 06, 2026

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JB was very nice and friendly. Provided excellent service. I would recommend Ford auto service to get your car repaired. More

by erushing198
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Recommend Dealer
Yes
Jan 07, 2026

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford for vehicle repairs. We're glad our team could provide the service you needed. Your support means a lot to us.

December 25, 2025

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I set an appointment everything perfect just as I was told.J B was a great help with all of my questions I had. More

by ronnuccio
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Recommend Dealer
Yes
Dec 25, 2025

Arlington Heights Ford responded

We appreciate you sharing your experience with us. Our team at Arlington Heights Ford is glad to assist you. Thank you for choosing us.

December 23, 2025

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John Burzawa was super helpful when i stop by for some questions regarding my multi point inspection. He was helpful and has so much knowledge regarding every details in maintenance More

by sullycicek
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Recommend Dealer
Yes
Dec 24, 2025

Arlington Heights Ford responded

We appreciate your feedback about our team's assistance with your multi point inspection at Arlington Heights Ford. We're glad the knowledge shared was useful. Thank you for taking the time to share your experience.

December 16, 2025

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John got me scheduled and had the repairs done quickly and efficiently In a timely matter I had a rental it was so easy . More

by elliottsmom2001
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Recommend Dealer
Yes
Dec 16, 2025

Arlington Heights Ford responded

We're glad our team provided efficient service and made the rental process easy for you. Thank you for choosing Arlington Heights Ford.

November 18, 2025

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Thank you JB for excellent customer service! You listened, were professional and got my car promptly serviced as promised. You also reviewed my past service history and suggested future service More

by SB
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Recommend Dealer
Yes
Nov 19, 2025

Arlington Heights Ford responded

We appreciate your feedback about our team at Arlington Heights Ford. It's good to hear the service met your expectations. Thank you for choosing us for your vehicle maintenance.

November 15, 2025

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Good service. they are giving a good explanation on what to change and upcoming services More

by suresh
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Recommend Dealer
Yes

Other Employees Tagged: Nathan shulkin

Nov 16, 2025

Arlington Heights Ford responded

Thank you for sharing your experience. Our team at Arlington Heights Ford is glad to hear the explanations were clear. We appreciate your feedback.

November 15, 2025

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I only bring my truck here! I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode More

by grantbode1
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Recommend Dealer
Yes
Nov 16, 2025

Arlington Heights Ford responded

We appreciate your loyalty to Arlington Heights Ford and are glad your service advisor made the experience stand out. Thank you for sharing your feedback.

November 11, 2025

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JB handled the service request very throughly. This was one of the my best service interactions ever. Not only did he complete the job early, he arranged for a car drop off. Keep up the good work More

by Jerhamp33
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Recommend Dealer
Yes
Nov 20, 2025

Arlington Heights Ford responded

We appreciate your feedback about our team's service and timely job completion. Arlington Heights Ford values your recognition. Thank you for choosing us.

November 06, 2025

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Very courteous, capable and prompt. Promised to have by a certain time, and delivered appropriately. More

by mandrslavik
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Recommend Dealer
Yes
Nov 06, 2025

Arlington Heights Ford responded

Thank you for recognizing our team's effort at Arlington Heights Ford. We appreciate your feedback and support.

November 05, 2025

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Employee Rating

JB was a super good service rep. He made sure I was surprised of what needed to be done with the vehicle and got it taken care of very promptly. I would highly recommend him. More

by markreinhard
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Recommend Dealer
Yes
Nov 09, 2025

Arlington Heights Ford responded

We appreciate your recommendation and are glad our team provided prompt service. Thank you for choosing Arlington Heights Ford.

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