John Burzawa

In January, I took my car to Ford because the solvent in my car was not releasing and JB, the advisor, recommended a diagnostic which I had done and turns out that my rear shocks needed to be replaced. Yest my car was not releasing and JB, the advisor, recommended a diagnostic which I had done and turns out that my rear shocks needed to be replaced. Yesterday, I had the shocks replaced and very grateful to JB and the team that worked on my car. I am forever grateful and thankful for the exceptional work always done to my CMax. More

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Arlington Heights Ford service department was great to work with, and easy to set up an appointment. My service advisor JB was kind and kept me updated with the recall they were performing and when my car work with, and easy to set up an appointment. My service advisor JB was kind and kept me updated with the recall they were performing and when my car would be done. I didn’t feel like a number that they’re trying to push through like most dealerships. More

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service writer was very attentive to taking care of me was timely kept communication regularly was timely kept communication regularly More

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Team’s very friendly. Quick and easy with no issues and also check up on any other problems that may be going on with the car Quick and easy with no issues and also check up on any other problems that may be going on with the car More

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Great staff, amazing costumer service, ontime. Bought my 2 cars from them and getting all the services I need for more than 6 years Highly recommend. Bought my 2 cars from them and getting all the services I need for more than 6 years Highly recommend. More

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Job well done. Was able to get oil change done and to use my points. Was able to get oil change done and to use my points. More

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Arlington Heights Ford has been servicing my vehicles for many years. JB handled my recent service visit very professionally and efficiently. many years. JB handled my recent service visit very professionally and efficiently. More

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They were very friendly and they were quick to answer any and all of my questions and all of my questions More

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Always very helpful. Helped me fix my car and got it done quickly same day. Helped me fix my car and got it done quickly same day. More

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The service was ok, but the person who helped me was awesome. It took 2.5 hours for the oil change. awesome. It took 2.5 hours for the oil change. More

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