John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa | Page 9

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
94 Reviews
5.0

94 Reviews

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94 Reviews of John Burzawa

June 18, 2024

Dealership Rating
Employee Rating

My service advisor was very friendly and provided detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! More

by linda8584
Service Price Transparency
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Recommend Dealer
Yes

June 17, 2024

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John provided outstanding service and in such a timely manner. He advised me on future needs for my car. He is the best. More

by kathy123
Service Price Transparency
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Recommend Dealer
Yes

May 21, 2024

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John was really helpful he offered to break down service so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be aff More

by Dilshoda
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Recommend Dealer
Yes

May 20, 2024

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My service advisor, John Burzawa, was friendly and professional. He explained the work that he was recommending since I was not familiar with it. The service was completed in the timeframe he told More

by lphillips1515
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Recommend Dealer
Yes

May 17, 2024

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John in service listened to my concerns. And he kept me informed with calls.. it took longer to fix but he let me keep the rental car. Thanks john More

by Kmd1958
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

May 11, 2024

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Always a pleasant experience. The staff here are great. Had me in and out on time as promised. More

by eric.s.marder
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Victor Villanueva, Ikram "Ike" Alam , Joe Baez, Israel Gonzalez

April 26, 2024

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Great customer service, friendly staff, JB was awesome. He kept me in the loop about what was happening and I can't say enough about how great the whole operation is there at Arlington Heights Ford. More

by cold82281
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that JB was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Ford Team

April 26, 2024

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EVERYTIME I go for service everyone is very pleasant and so is their excellent service! More

by Buckchase2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 01, 2024

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 19, 2024

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Employee Rating

John was very honest and kind with us during the whole interaction and very welcoming. I would definitely come here again. More

by jessetapia25
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! At Arlington Heights Ford, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

April 10, 2024

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Employee Rating

Mike Waddle, Service Manager, consistently provides me and my wife with excellent service for our Ford Expedition EL and Explorer. I recommend Arlington Heights Ford Service Center. More

by Mark Helbing
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

Apr 15, 2024

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Mark. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Mike and our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

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