

19 Reviews
Write a Review19 Reviews of John Caddy
September 29, 2025
The service dept, is second to none. OUTSTANDING in every way. The dealership is the worst in the nation. OUTSTANDING in every way. The dealership is the worst in the nation. More
Other Employees Tagged: Jackson Prater, Jesse Mosley, Tay Gossett, Billy Ashlock, Duncan Howard , Finance dept is dishonest, completely dishonest!
August 07, 2025
I find them to be misleading and extremely deceiving, I am a 59-year-old Army veteran, I have bought new cars in North Carolina, Alabama, Kansas, Georga, Arkansas and Missouri. This is THE WORST dealership am a 59-year-old Army veteran, I have bought new cars in North Carolina, Alabama, Kansas, Georga, Arkansas and Missouri. This is THE WORST dealership I have ever dealt with ESPECIALLY the store manager & finance Manager! DO NOT TRUST anything they say! Make them print off the paperwork and let you read it. I WAS not given the actual paperwork until the next day. Everything was done on a tablet/desk-top not on paper, Items were added discounts were not given (Military 500-dollar discount advertised by Subura was not deducted from the price) & I did not even receive the window sticker until the next day, and it did not match what I was told. They used a finance company (Chase) that they had a business connection with not the one I TOLD them I wanted to use (USAA) and was preapproved for. They ran my credit through Chase without my permission. When I tried to read the paperwork on the table/desk top I was not allowed to and told if I needed to see it before I signed, they would have to print it out and I would have to go back to the show room and wait. (GO WAIT IN THE SHOW ROOM & MAKE THEM PRINT IT OUT). I was given $2000 less for my trade in (a 2018 fully loaded Mercades C-class with 50,600 miles) I received 14,000 when I was told over the phone, I would receive 16,000. At every level they are untrustworthy. Side note the car itself is great! Subura is a great car my Outback is outstanding in every way; But if I had to do it over, I would have bought a different brand just because of the dealership. Do not confuse this dealership review with the service department, the service department seems to be very good and are respectful a 100times better than the dealership. The names of the finance department and sales manage do not a paper legible on any of my paperwork only a illegible scribble. Probably to keep them from being identified by name. I sent a complaint letter to Subaru, and only received an e-mail apologizing to the situation saying they would follow up with me which they never did. More
July 12, 2025
Kari was very good at communication and helped make the process seamless. We love Subaru. process seamless. We love Subaru. More
Other Employees Tagged: Kari Bratton
June 28, 2025
Very friendly and professional. Transparent with the entire buying process. Great experience overall, very grateful. Transparent with the entire buying process. Great experience overall, very grateful. More
Other Employees Tagged: Tay Gossett
June 25, 2025
Thank you Subaru Little Rock. I am happy with my purchase. Hope to use this car for a long time. I am happy with my purchase. Hope to use this car for a long time. More
Other Employees Tagged: Jeremy Greenwood
June 24, 2025
Excellent customer service. Mr Caddy made a mistake on paperwork.. Wrong number for color of the car. He admitted the mistake and immediately fixed it. Finance was straight Mr Caddy made a mistake on paperwork.. Wrong number for color of the car. He admitted the mistake and immediately fixed it. Finance was straight forward and explained options clearly. Overall great experience. More
Other Employees Tagged: Casey Thomas, Billy Ashlock, Anna Floyd
June 20, 2025
Thank you so much for all your help and your great service. I enjoy driving my new car, 2025 Subaru Crestrek. service. I enjoy driving my new car, 2025 Subaru Crestrek. More
Other Employees Tagged: Billy Ashlock
June 20, 2025
I was in need of replacing my only vehicle and John Caddy from Subaru Little Rock came through for me. Was able to get financing and delivery of the vehicle in just a days. It was easy and convenient. They from Subaru Little Rock came through for me. Was able to get financing and delivery of the vehicle in just a days. It was easy and convenient. They did a great job. More
Other Employees Tagged: Landon Montgomery, Jesse Mosley, Tay Gossett, Billy Ashlock