John Caddy
John Caddy at Subaru of Little Rock

John Caddy

Sales Consultant

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.2
20 Reviews
4.2

20 Reviews

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20 Reviews of John Caddy

October 01, 2025

Dealership Rating
Employee Rating

Service Department as good as it gets, exceeds expectations in every way! The Dealership is completely dishonest and horrible in every way. More

by ROBIN.D.FLANERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2025

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Oct 04, 2025

ROBIN.D.FLANERY responded

I have "reached out" to you many times, I have been greeted by rudeness and indifference each and every time! While your service department is outstanding in every way, your dealership is the worst I have ever dealt with in my 59 years. Your finance manager is deceptive and dishonest. The Store manager or general manager I dealt with (don't remember his name or exact position) is dishonest and without honor. add on items were added to my original invoice without my permission, credit was ran through a third party without permission after I was already preapproved at a lower rate through my bank and stated this, Military discount was left off, Did not receive paperwork until the next day after buying (that did not reflect what I had agreed to). I could go on and on.

September 29, 2025

Dealership Rating
Employee Rating

The service dept, is second to none. OUTSTANDING in every way. The dealership is the worst in the nation. More

by ROBIN.D.FLANERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jackson Prater, Jesse Mosley, Tay Gossett, Billy Ashlock, Duncan Howard , Finance dept is dishonest, completely dishonest!

Sep 30, 2025

Subaru of Little Rock responded

Hi Robin: I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

August 07, 2025

Dealership Rating
Employee Rating

I find them to be misleading and extremely deceiving, I am a 59-year-old Army veteran, I have bought new cars in North Carolina, Alabama, Kansas, Georga, Arkansas and Missouri. This is THE WORST dealership More

by ROBIN.D.FLANERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2025

Subaru of Little Rock responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Aug 09, 2025

ROBIN.D.FLANERY responded

I have stated the issue over and over to numerous people especially the manager and finance manager. I received one reply from the initial Subaru survey I submitted. Basically, saying they were sorry but never contacted me again & never did anything to address my issues (you can see their letter on my Yelp review as I posted a copy of it. Don't confuse the dealership with the service department. The Service department is GREAT, the Outback is GREAT, the Dealership is deceptive at best, dishonest at the worst.

July 12, 2025

Dealership Rating
Employee Rating

Kari was very good at communication and helped make the process seamless. We love Subaru. More

by LISA_MARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kari Bratton

Jul 12, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 28, 2025

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Employee Rating

Very friendly and professional. Transparent with the entire buying process. Great experience overall, very grateful. More

by ZACHARYDILKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tay Gossett

Jun 28, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 25, 2025

Dealership Rating
Employee Rating

They helped me get everything ready. It didn't take very long to purchase my car More

by melissa.sartin07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2025

Subaru of Little Rock responded

Here at Subaru of Little Rock, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 25, 2025

Dealership Rating
Employee Rating

Thank you Subaru Little Rock. I am happy with my purchase. Hope to use this car for a long time. More

by jetaimerich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Greenwood

Jun 25, 2025

Subaru of Little Rock responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Subaru of Little Rock are glad to have you as a customer. Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 24, 2025

Dealership Rating
Employee Rating

Excellent customer service. Mr Caddy made a mistake on paperwork.. Wrong number for color of the car. He admitted the mistake and immediately fixed it. Finance was straight More

by kayskolasky
Recommend Dealer
Yes
Jun 24, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 22, 2025

Dealership Rating
Employee Rating

We were very happy with the dealership, the sales team, and finance. Everyone was very nice and helpful and pleasant to work with. More

by GT_OLSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2025

Subaru of Little Rock responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 20, 2025

Dealership Rating
Employee Rating

I was in need of replacing my only vehicle and John Caddy from Subaru Little Rock came through for me. Was able to get financing and delivery of the vehicle in just a days. It was easy and convenient. They More

by pk.hendrix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

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