John Carnivele | Page 10

Recall items I was treated with the up most respect . I've never been treated this well from any other dealership that I've been to. Truly a pleasure to have my I was treated with the up most respect . I've never been treated this well from any other dealership that I've been to. Truly a pleasure to have my car worked at Oak Lawn Toyota!!!! More

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I love Oak Lawn Toyota! My family has purchased 6 used Toyota vehicles over the years from Oak Lawn Toyota. We have never been disappointed! What super people! The staff i My family has purchased 6 used Toyota vehicles over the years from Oak Lawn Toyota. We have never been disappointed! What super people! The staff is like family. The service is stupendous. And the service department treats us right. We all maintain our cars at Oak Lawn! I wouldn't buy a car anywhere else. Thank you, thank you, thank you!! More

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Best car buying experience I've had. Oak Lawn Toyota totally blew it out of the water as far as providing me with a great truck buying experience. I walked in knowing exactly what kind of Oak Lawn Toyota totally blew it out of the water as far as providing me with a great truck buying experience. I walked in knowing exactly what kind of truck I wanted and knew what I was willing to pay. Not once did my salesman try and push me or up sell me to a more expensive model. Once we had the ball rolling in the sales dept we moved onto accessories dept. like undercoating, extended warranty, so on and so forth. They didn't beat me over the head for hours as I've dealt with in the past. The accessories salesman knew what he was doing. Rather than going over every single accessory he narrowed down to the 2 most popular options and if needed he offered to explain all of the other great accessories. He was very friendly and personable. As with sales and acessorries departments the finance dept. did a great job too. Got me the best payment plan he could. Explained everything clearly and made quick work of all the paperwork. Overall Oak Lawn Toyota did a great job. Best dealership experience I've ever had. I would have no problem recommending a family member or close friend to Oak Lawn Toyota. Thanks for getting me into my new truck and keep up the good work! More

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Service After the Sale -:( I would really recommend that anyone looking for a new Toyota or a used vehicle choose another dealership in the Chicago or surrounding area. I hate i I would really recommend that anyone looking for a new Toyota or a used vehicle choose another dealership in the Chicago or surrounding area. I hate it when someone has a bad experience and they rant, so let me just say they were great before the sale, answering all my questions and communicating well every step of the purchase. Where they received this fair rating is in service after the sale. Once they received payment and delivered the vehicle, they no longer were the same people. The Manager Sales Manager made a promise to fix a problem and didn't follow-up. return phone calls or respond to emails. When you buy a car, you have choices. Choose another dealer if service after the sale is important to you. More

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Best Toyota dealer in Chicago This is the way car buying should be! These are really nice people selling a great product. My car buying experience could not have been easier and This is the way car buying should be! These are really nice people selling a great product. My car buying experience could not have been easier and I got a fantastic value. Do yourself a favor and try Oaklawn Toyota. More

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Great Dealership. My friend recommended that I go to OakLawn Toyota to purchase my vehicle. I went to OakLawn Toyota looking to purchase a vehicle and I met Mr. Mike H My friend recommended that I go to OakLawn Toyota to purchase my vehicle. I went to OakLawn Toyota looking to purchase a vehicle and I met Mr. Mike Henery and he helped me search through their huge inventory for the perfect vehicle at the right price for me. I want to thank Mr. Mike Henery for all of his help and the entire team at OakLawn Toyota. More

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Easiest Buy You Can Make I heard from a relative that he had bought all of his vehicles (12) from the same dealership. The drive from Indianapolis was quite a hike, but I took I heard from a relative that he had bought all of his vehicles (12) from the same dealership. The drive from Indianapolis was quite a hike, but I took a chance and made the drive. From the moment I pulled into the lot, I recieved phenominal customer service, great prices, and no product pushing. They actually recommended products I should decline. I would recommend this location to any individual searching for a car. More

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will return for next car steve went above and beyond to secure my very hard to find car with the color i wanted. in fact everyone there was very friendly and helpful. thank steve went above and beyond to secure my very hard to find car with the color i wanted. in fact everyone there was very friendly and helpful. thank you for a very pleasant experience. This is how buying a car should be everywhere.. thank you More

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Top notch customer service is offered here. The customer is #1 at Oak Lawn Toyota and it shows with the way the staff treats the customer. My experience here was very positive with every step of the proces is #1 at Oak Lawn Toyota and it shows with the way the staff treats the customer. My experience here was very positive with every step of the process of buying a car. The environment and attitude of the staff is low pressure and friendly. They aim to build relationships not just a one-time sale. Steve Hill and John Carnivele worked hard at making my purchase worry free. They were readily available to offer information and answer my questions. The transition from sales to financing with Jason Stoit was seamless. It was obvious to me the staff communicates well with each other. They really do work as a team which is really refreshing when buying a car. Thank you for the opportunity to work with a truly professional team. More

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My experience at Toyota was better than Great I never known a better group of professional businessmen, I dropped off my 2013 HIGHLANDER at the service area for a new tire than I decided to walk on the s known a better group of professional businessmen, I dropped off my 2013 HIGHLANDER at the service area for a new tire than I decided to walk on the showroom floor unbeknown to me I purchased another vehicle: I walked to Steve Barrix office but he was not there; John Carnivele said, could I help you; I am looking for Steve Barrix , he's off today,I walked on the show room floor now I am pondering on buying a car; the prices seem reasonable, John called over Dominik Gibek he asked how can help you, Dominik explained the performance of both cars: camry and corolla, Dominik knows cars, what a great guy, in addition John made great points as well, So I decided on the corolla; thank you for all your help! I met a receptionist on the financial side of this and she was very helpful as well I am sorry that I cant recall her name but she work in the same building Marty Maggio work in. Marty Maggio I dealt with him before what a class act a people person he explain the contract in layman term. I never once felt uncomfortable thank you Marty! My overall experience from a scale of 1 to 10. Eleven; Thanks. Lawrence Faulkner Sr. More

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