John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 5

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
331 Reviews
4.9

331 Reviews

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331 Reviews of John Chapman

March 12, 2025

Dealership Rating
Employee Rating

Thank you Franco ! I get all my cars from him. Go see Franco when you need a car. More

by reharris70.rh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

Mar 12, 2025

reharris70.rh responded

Thank you

March 11, 2025

Dealership Rating
Employee Rating

Thank you Franco! I am so happy you are back!!! I will always recommend my friends and family to go and see you! More

by Happycargirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

February 27, 2025

Dealership Rating
Employee Rating

Thank you Franco- We love our new 2023 Escape! You was very patient with us- Thanks again! We will refer you to everybody and recommend they come see you personally!! More

by Hogwash110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Franco provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 12, 2025

Dealership Rating
Employee Rating

Top notch service as Always ! Tony Zuppe is such a good asset to the dealership’s sales team. Tom Yerace is an amazing General Manger always Willing to help, there is not many Ge More

by Skeeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2025

Dealership Rating
Employee Rating

Desmond is beyond the best. He is easy to deal with, friendly and he listens to what the customer wants and needs. I keep going back because of him!! More

by Skay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Desmond and our team, and we look forward to working with you again.

January 30, 2025

Dealership Rating
Employee Rating

Purchased several vehicles from Ganley over the years. Always easy to deal with and great attention to the details! More

by cjr0220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 17, 2025

Dealership Rating
Employee Rating

Everything was well-organized, and they assisted me in purchasing my vehicle promptly. But I get check engine light after 3 days and I don’t know what is wrong. But thank you for the service. More

by Oseavenas2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, Tony Zuppe , Sean Pangburn

Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing a new Ford E350SD for my business. Tom, Des, John and Craig went above and beyond providing quality service and got us the financing that made owning a new vehicle a reali More

by Warrior Beat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Tom, Desmond, John, and Craig and for taking the time to leave us this wonderful feedback!

January 14, 2025

Dealership Rating
Employee Rating

Sam and the staff at Ken Ganley Ford could not have been more helpful. Thank you and like Sam loves to say "Let's go Buckeyes" More

by Emma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

Jan 14, 2025

Ken Ganley Ford Norton responded

Thank you, Emma! Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 09, 2025

Dealership Rating
Employee Rating

I cannot say enough great things about Desmond at Ganley, I've purchased 6-7 cars and trucks from him in the last 10 years (Business and Personal) He came in clutch when I needed 2 super duty's at the end of More

by btest729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Jan 09, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond and truly appreciate your feedback.

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