John Cherry
John Cherry at Phillips Chrysler Jeep Dodge Ram
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John Cherry | Page 2

General Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.6
81 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.6

81 Reviews

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81 Reviews of John Cherry

November 01, 2023

Dealership Rating
Employee Rating

The dealership was very welcoming and helpful. Brian Baker answered all my questions and concerns promptly. I couldn’t be happier with the experience. More

by Sherry987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

Sherry, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Brian and our team appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 03, 2023

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They were not interested in working on my 2017 ram truck, seems like it was too much for them, never saw a dealer turn down work, won’t be going back More

by Mconley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Oct 07, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. Gary Winkler Service Manager (352) 732-7577 ext 107

September 17, 2023

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I have complete trust in the service advisors as well as the technicians. They are always friendly and listens to my concerns. More

by CKEVINMELADY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2023

Dealership Rating
Employee Rating

First let me say I was very happy to support and buy from a local dealership. Dealership was a pleasure to buy from with no hidden fees or pressure. I did have a few requests I wanted done on the used truc More

by bryanlemily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff , Ronik Arroyo, Staci Ann Mills

Sep 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 13, 2023

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Great dealership to buy vehicle from. I was very pleased with process and ease of buying my truck. Best of all no hidden fees and true pricing. ***** 5 stars More

by bryanlemily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff , Ronik Arroyo, Staci Ann Mills

Sep 13, 2023

Phillips Chrysler Jeep Dodge Ram responded

Bryan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new truck! Gary Winkler Service Manager (352) 732-7577 ext 107

September 12, 2023

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Employee Rating

Prompt, efficient, friendly, did what they promised in the time they said they would do it. In my opinion, this is the best Dodge ram dealership I’ve ever dealt with. Thank you. More

by TOMMIEMARONEY1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 13, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you, Tommie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 03, 2023

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excellent service. very professional the services advisor José Betancourt. All my doubts and questions were answered More

by margaritanunez
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts , Ronik Arroyo, Ruth Garcia

Sep 03, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Margarita! Jose and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 22, 2023

Dealership Rating
Employee Rating

Jim is awesome. Anthony is awesome. Service writers. Jason the mechanic is awesome. The tech that they gave my car to would not listen to a word I said. All he wante More

by tegathequeen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Dale Coleman, Lou Deleo

Aug 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We are pleased to hear that you had a positive experience with Anthony, Jason, and Jim but we are sorry to see that you didn't have the best experience when dealing with everyone you interacted with at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2023

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Employee Rating

This dealership and those involved in the purchase of my vehicle were the embodiment of Courtesy and professionalism. More

by nikki19
Recommend Dealer
Yes
Aug 17, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! John and our team team sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

August 05, 2023

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Employee Rating

Great team from start to finish. Looking for and selecting to final dale and turnover to customer was outstanding! I would be back when I need an upgrade or another new van! More

by richardscherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Mister, David Hoff , Staci Ann Mills

Aug 08, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Congratulations on the purchase of your new van, Richard! Gary Winkler Service Manager (352) 732-7577 ext 107

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