John Cherry
John Cherry at Phillips Chrysler Jeep Dodge Ram

John Cherry | Page 4

General Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.4
113 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

4.4

113 Reviews

Write a Review

113 Reviews of John Cherry

May 19, 2024

Dealership Rating
Employee Rating

Service was great keep up the good work, always helpful and fast but make appointments More

by Antburden40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 16, 2024

Dealership Rating
Employee Rating

They mixed my appts up three times. Had to keep going ba k and get my Cherri involved. He was so kind and helpful More

by KKHINDMANEHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

May 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2024

Dealership Rating
Employee Rating

Excellent service and knowledge. I was in and out quickly at a great price for what was done More

by samijsahab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2024

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Employee Rating

We have purchased 3 vehicles from this dealership in the last year and all 3 purchases were great. The vehicles have been perfect just like the service was. Great team of sales reps here. More

by Coglesby2685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Jessica Stevenson, Michael Stickley, Henry Cherry , David Hoff, Chris Jenkins

Apr 27, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 11, 2024

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Employee Rating

Had our 2022 Chrysler Pacifica towed to this dealership on a Saturday dropped it off, we left daily messages. No one e called back. After 5 days we got management involved. The car was repaired quickly. On More

by marianne.pilger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim , service advisor

Apr 12, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business, Marianne, and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

January 17, 2024

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Employee Rating

They were very patient helping us making our decision on what we wanted to do. Brian Baker answered all our questions and explained questions we had. He explained a lot of the features the car had. We had t More

by CARUTHERS Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker , Dale Coleman, Jim in service dept

Jan 17, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 09, 2024

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Employee Rating

Avoid at all costs. Service after the sale is the worst. Phillips is a joke More

by Mgeorge479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jon Novak, Henry Cherry

Jan 13, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Jan 13, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

December 08, 2023

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everyone was very polite and accommidating to me. Facility was clean and well maintained for cus More

by BROOKERBAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Cherry

Dec 10, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 06, 2023

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Employee Rating

Great service as always. They get me in and done without appointments as well as with appointments More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, Jon Novak , Don Wulff

Dec 06, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

December 02, 2023

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Employee Rating

Sue did a fantastic job assisting us with the purchase of our brand new 2024 Jeep GC Overland this past week. She is knowledgeable, patient and likable. We have owned Jeeps for nearly 40 years, and highly re More

by Rich F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susanna Vann-Parrott

Dec 04, 2023

Phillips Chrysler Jeep Dodge Ram responded

Rich, Congratulations on your new vehicle! We are so glad that Sue had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2024 Jeep, and we look forward to continuing to serve you in the future! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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