John Ciccotelli | Page 31

Terrific, as always! Quick and easy check in process! Timely updates provided to me throughout the day via voice mail and text message. My car was clean and ready for pick Quick and easy check in process! Timely updates provided to me throughout the day via voice mail and text message. My car was clean and ready for pickup (exactly as was communicated). Excellent service and customer experience! More

by TODD F. Verified Customer Verified Customer

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Great Service always a must visit to service your vehicle Always warm , courteous , and attentive to the needs of my vehicle and me . They always go over and beyond to deliver high quality service. Always app Always warm , courteous , and attentive to the needs of my vehicle and me . They always go over and beyond to deliver high quality service. Always appreciated to receive back a clean vehicle inside and out when my cars are serviced as well....These service members, as well as, Noel in loaners deserves to be awarded for the service they provide at Rallye always. They truly are a credit to your dealership and service area.. More

by EAGLE2626 Verified Customer Verified Customer

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Awesome Service John Cicoletti, service advisor, and the entire Rallye team are extraordinary. Rallye, every time, gets it right the first time! I will always be a R John Cicoletti, service advisor, and the entire Rallye team are extraordinary. Rallye, every time, gets it right the first time! I will always be a Rallye customer due to John. More

by WB2JKJ Verified Customer Verified Customer

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Always great service The work is done on time, they are very helpful in solving transportation issues while the car is in service follow up is great and always avail The work is done on time, they are very helpful in solving transportation issues while the car is in service follow up is great and always available for questions and better solutions More

by AGUZMAN5 Verified Customer Verified Customer

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Service 2018 Oil change, new wiper blades and new software installed in my E 300: all systems were checked and a free car wash was also provided Oil change, new wiper blades and new software installed in my E 300: all systems were checked and a free car wash was also provided More

by RGENAO21 Verified Customer Verified Customer

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Service John Ciccotelli is absolutely a professional dedicated and efficient service advisor. He's also very knowledgeable, represents the company very well. John Ciccotelli is absolutely a professional dedicated and efficient service advisor. He's also very knowledgeable, represents the company very well. He pays detail attention to my questions and make sure all my issues are being resolved. I really appreciate the excellent service I received***** Ann-Marie Cornish More

by YELSNOL1 Verified Customer Verified Customer

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Easy to make an appointment, fast turnaround and loaner car I was pleased to be able to schedule an appointment that fit my needs. The repairs were made quickly and a loaner car was provided for the short time I was pleased to be able to schedule an appointment that fit my needs. The repairs were made quickly and a loaner car was provided for the short time I was without mine. Except for the high cost of Mercedes parts and service I have no issues at all with all the good people of Rallye Motors. If I had any complaints they would be against Mercedes for making their proprietary diagnostics software unavailable to third party auto repair facilities and owners who prefer to pay reasonable prices to maintain their older vehicles. This practice prevented my local repair facility from determining the cause of loss of heat in my 2003 E500. Rallye Motors (a Mercedes Dealership) had no problem identifying the issue and replacing the failed valve using an OEM part. They also (at my request) repaired a problem that prevented the windshield wipers for operating in intermittent mode. The combined cost of parts and labor to replace a heater valve, a rain sensor and antifreeze came to $1,256.02 including tax. My local repair shop told me that using aftermarket parts the same job would have cost me one third the price had they been able to acquire and use the electronic diagnostic software that Mercedes Inc. will not provide until Right to Repair legislation is passed that requires it. More

by LSHIRLEY Verified Customer Verified Customer

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Service review It was comedy of errors. After 10days of waiting for parts not getting right parts and waiting more. My car was finally repaired only to have body dam It was comedy of errors. After 10days of waiting for parts not getting right parts and waiting more. My car was finally repaired only to have body damaged in repair shop and sent to body shop to be repaired. The service associate and service manager were very helpful and understanding. But something is broken in repair area. More

by STARLOW1 Verified Customer Verified Customer

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service Always a feeling of trust John is Professional and shows respect Checks out my complaint gets back to me with an honest answer is why I feel Always a feeling of trust John is Professional and shows respect Checks out my complaint gets back to me with an honest answer is why I feel the trust in Rallye Motors Lucky to have him as my sale person More

by auntnorma35 Verified Customer Verified Customer

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Service and Sales Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for sev Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for several years. More

by JOHN@FAST-ICE.COM Verified Customer Verified Customer

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