John Ciccotelli | Page 32

Always great service The work is done on time, they are very helpful in solving transportation issues while the car is in service follow up is great and always avail The work is done on time, they are very helpful in solving transportation issues while the car is in service follow up is great and always available for questions and better solutions More

by AGUZMAN5 Verified Customer Verified Customer

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Service 2018 Oil change, new wiper blades and new software installed in my E 300: all systems were checked and a free car wash was also provided Oil change, new wiper blades and new software installed in my E 300: all systems were checked and a free car wash was also provided More

by RGENAO21 Verified Customer Verified Customer

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Service John Ciccotelli is absolutely a professional dedicated and efficient service advisor. He's also very knowledgeable, represents the company very well. John Ciccotelli is absolutely a professional dedicated and efficient service advisor. He's also very knowledgeable, represents the company very well. He pays detail attention to my questions and make sure all my issues are being resolved. I really appreciate the excellent service I received***** Ann-Marie Cornish More

by YELSNOL1 Verified Customer Verified Customer

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Easy to make an appointment, fast turnaround and loaner car I was pleased to be able to schedule an appointment that fit my needs. The repairs were made quickly and a loaner car was provided for the short time I was pleased to be able to schedule an appointment that fit my needs. The repairs were made quickly and a loaner car was provided for the short time I was without mine. Except for the high cost of Mercedes parts and service I have no issues at all with all the good people of Rallye Motors. If I had any complaints they would be against Mercedes for making their proprietary diagnostics software unavailable to third party auto repair facilities and owners who prefer to pay reasonable prices to maintain their older vehicles. This practice prevented my local repair facility from determining the cause of loss of heat in my 2003 E500. Rallye Motors (a Mercedes Dealership) had no problem identifying the issue and replacing the failed valve using an OEM part. They also (at my request) repaired a problem that prevented the windshield wipers for operating in intermittent mode. The combined cost of parts and labor to replace a heater valve, a rain sensor and antifreeze came to $1,256.02 including tax. My local repair shop told me that using aftermarket parts the same job would have cost me one third the price had they been able to acquire and use the electronic diagnostic software that Mercedes Inc. will not provide until Right to Repair legislation is passed that requires it. More

by LSHIRLEY Verified Customer Verified Customer

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Service review It was comedy of errors. After 10days of waiting for parts not getting right parts and waiting more. My car was finally repaired only to have body dam It was comedy of errors. After 10days of waiting for parts not getting right parts and waiting more. My car was finally repaired only to have body damaged in repair shop and sent to body shop to be repaired. The service associate and service manager were very helpful and understanding. But something is broken in repair area. More

by STARLOW1 Verified Customer Verified Customer

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service Always a feeling of trust John is Professional and shows respect Checks out my complaint gets back to me with an honest answer is why I feel Always a feeling of trust John is Professional and shows respect Checks out my complaint gets back to me with an honest answer is why I feel the trust in Rallye Motors Lucky to have him as my sale person More

by auntnorma35 Verified Customer Verified Customer

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Service and Sales Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for sev Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for several years. More

by JOHN@FAST-ICE.COM Verified Customer Verified Customer

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Quality is paramount Excellent service. The service team diagnosed and corrected all areas in issue as well as doing the usual mandatory servicing. They were efficient and Excellent service. The service team diagnosed and corrected all areas in issue as well as doing the usual mandatory servicing. They were efficient and when the work involved took longer than expected, the loaner vehicle was available without any hassles. John also kept me informed concerning the progress of the service More

by TISH2CENTS Verified Customer Verified Customer

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Great Auto Service Each time I've bought my car into Rallye for servicing (since calendar-year 2010) it's gotten the proper corrective measures and attention that was ne Each time I've bought my car into Rallye for servicing (since calendar-year 2010) it's gotten the proper corrective measures and attention that was needed. More

by KEYSTREETS Verified Customer Verified Customer

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My new car Vincent La Rosa was the best , very helpful knowledgeable and fair! 25 years at Rallye doesn’t disappoint! John C in service the best! Very helpful Vincent La Rosa was the best , very helpful knowledgeable and fair! 25 years at Rallye doesn’t disappoint! John C in service the best! Very helpful More

by JRFESQ61 Verified Customer Verified Customer

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