John Cushman | Page 3

enjoyed excellent service from Dave Bart i have been to your dealership many times and we finally found the right deal give Dave and john a real thank you!! James Dowdell i have been to your dealership many times and we finally found the right deal give Dave and john a real thank you!! James Dowdell More

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What all dealerships should aspire to be! Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40 Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40. A very close friend is the finance manager at another great dealership in Atlanta, Ga. So I am intimately familiar with car buying, and we'll informed on both sides of the process. Douglas Jeep was flawless from the start. David Barth gave me room to roam before greeting me, was not the least bit over aggressive, and at the same time right there with answers and assistance for everything I could come up with. As for negotiating purchase price, again A+. As everyone should, I looked for any possible discount. Let them know I was a veteran from first gulf war. Although a veteran, my service didn't meet the criteria for the discount. Instead of simply being told it couldn't effect price, I received a sincere thank you for my service from both the manager Todd, and my salesman. Class all the way. With very minimal back and forth we quickly reached my educated target figure, which surprised me. Due to finding the right car at the right price a couple weeks before I was really ready, I thought I'd still lose out. Nope! They held the Jeep I wanted with a very fair deposit. Of course my guard was up figuring that they would try to make up for it on the finance side. Again I was pleasantly surprised. My initial payment quoted was higher than I knew my credit should qualify for, so I gave them my fair target #. Tim in finance hit it right on the money first time. Than went above and beyond when I showed interest in a possible extended warranty and got my interest rate reduced further with the bank making it too good of a deal to pass up. Sorry so long a review, but it was as good a car buying experience as you could hope for. It deserved the full report. Update : I just bought my 5th vehicle from Douglas DCJ. I have to say, this dealership is a model of what all dealerships should be. From the personal thanks from Greg the owner, to David Barth (favorite salesman ever) Dave in finance and John Groupe in detail (best team in Fl) I could not be happier with my experience. Highly recommended!! More

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IT TAKE TIME TO GET WHAT YOU ORDER I would like to thank Joseph Keilholz, Dave Barth and John Cushman for getting my 2019 Laramie - Quad Cab with a sunroof. The truck drives great and w I would like to thank Joseph Keilholz, Dave Barth and John Cushman for getting my 2019 Laramie - Quad Cab with a sunroof. The truck drives great and was worth the extra time it toke get the sunroof install at factory. Thanks Jack Borges More

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Best in Sales and Service I recently sent my neighbors in to see Pete Mcivers To by there next car and they bought a New Jeep Cherokee. And I was in to have my Jeep Grand Cher I recently sent my neighbors in to see Pete Mcivers To by there next car and they bought a New Jeep Cherokee. And I was in to have my Jeep Grand Cherokee SUMMIT in for service and it is so nice that Travis Cowart, Don Glen and Bob Hines Always remember my name it feels like home or family when your are at Douglas JEEP. The customer service at this dealership is spot on. I will always by my vehicles from them. Well worth the drive from where ever you live. More

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Managers and staff were a pleasure to work with. I had a rear differential problem on my 2011 Ram 1500. As it turned out the problem was very difficult to pin point but the managers and technicians s I had a rear differential problem on my 2011 Ram 1500. As it turned out the problem was very difficult to pin point but the managers and technicians stayed with it and eventually fixed the problem. I am very happy about how this issue was handled and corrected and would highly recommend this facility and staff to anyone needing device. More

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Friendly service from service to sales I went here for oil change earlier this year and the service staff was the best I’ve seen. Went for another oil change ended up buying new car from Wa I went here for oil change earlier this year and the service staff was the best I’ve seen. Went for another oil change ended up buying new car from Wayne great salesperson. More

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Chrysler Pacifica Purchase Beginning with working with our salesman Craig who was extremely helpful in explaining all our options, to getting the car detailed and having options Beginning with working with our salesman Craig who was extremely helpful in explaining all our options, to getting the car detailed and having options installed and working with Don, John C. and Travis, we had a very positive experience. They even went so far as having a missing seatbelt cover part delivered to our home. That's what I call excellent service! More

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Amazing service We received such amazing service this morning! I can not say enough what and awesome experience we had! John and the detail Sept knock it out of the p We received such amazing service this morning! I can not say enough what and awesome experience we had! John and the detail Sept knock it out of the park! A huge thank you to the owner Greg who went above and beyond for us! Thank you! More

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Excellent customer service Went in for an oil change they found some problems with my front end. Looked to see if they fell under my drive train warranty , they did, fixed the p Went in for an oil change they found some problems with my front end. Looked to see if they fell under my drive train warranty , they did, fixed the problems no hassle. Everyone was very friendly saying good morning etc... hard to find that level of customer service anywhere anymore. More

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All round efficient Most polite and helpful experience. Efficient as well. Totally happy customer. Would certainly come back in the future and will recommend the dealer Most polite and helpful experience. Efficient as well. Totally happy customer. Would certainly come back in the future and will recommend the dealership to others. More

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