John Cusumano | Page 5

John got back to me when he promised to, Unfortunately the issue is still not resolved but not his fault. the issue is still not resolved but not his fault. More

by rpr1219 Verified Customer Verified Customer

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The staff is courteous and helpful. The primary concern is the lengthy wait time for appointments, which can take several weeks. Although they repaired the tire sensor promptly, it appe The primary concern is the lengthy wait time for appointments, which can take several weeks. Although they repaired the tire sensor promptly, it appears that it may require further repairs. More

by Elvis Verified Customer Verified Customer

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For this visit, I made the appointment with John Cusumano, who is always and consistently exceptional in every way. He performed the requested service (tire rotation), and even Joe (the mechanic), b Cusumano, who is always and consistently exceptional in every way. He performed the requested service (tire rotation), and even Joe (the mechanic), became involved as my car has some personal specialty items which benefitted from extra attention (John and Joe). The car was returned (washed, of course!) within an hour. I am at the dealer about 3-4 times per year (by choice) - Shai always maintains an excellent service department and is aware of everything going on within. He is 'hands on' and very accessible, if needed. I would be remiss if I didn't mention Anthony Mendoza, in the parts department. He, too, is accommodating and extremely knowledgeable about all things Cadillac, in my case, the XT5. He is always friendly, courteous, and helpful. The valet, Biyyan, I see each time I bring the XT5 in for service. He is personable, friendly, and shows a great deal of attention to my car. I am very appreciative for his capabilities in this regard. More

by LCLRRT Verified Customer Verified Customer

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I have been a customer for over 16 years and never been disappointed. Terrific customer service and the best product disappointed. Terrific customer service and the best product More

by TONYDEE8203 Verified Customer Verified Customer

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Excellent service and attention as usual. Service was a breeze. I would recommend Paul Conte service. Service was a breeze. I would recommend Paul Conte service. More

by richie529 Verified Customer Verified Customer

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Ryan was extremely great with resolving my car issue in a timely manner. He was very kind and kept me informed throughout the process. timely manner. He was very kind and kept me informed throughout the process. More

by suminah.mcfadden Verified Customer Verified Customer

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Service advisor John is great. Really carea and gives great service..Dealership always tries to help its customers. Really carea and gives great service..Dealership always tries to help its customers. More

by HOWIEWIG77 Verified Customer Verified Customer

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Ryan is and has always been very courteous and helpful. He goes over and beyond in helping me and gives me advice in what my car needs. He goes over and beyond in helping me and gives me advice in what my car needs. More

by ARACELIS7227 Verified Customer Verified Customer

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I would recommend This dealership to anyone who wants to buy a car, sales was good but service is outstanding buy a car, sales was good but service is outstanding More

by kbsandler61 Verified Customer Verified Customer

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Always very helpful and professional at all time. Very knowledgeable about your company in regards to swrvices Very knowledgeable about your company in regards to swrvices More

by diva73ncp Verified Customer Verified Customer

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