John Cusumano | Page 4

John the service advisor is great. Takes care of all my needs and any problems with my car.Tries to address the issues immediately. Takes care of all my needs and any problems with my car.Tries to address the issues immediately. More

by Howie Verified Customer Verified Customer

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if the issues with me car would have been fixed the first time i brought the car in i would be a lot nicer but i had to bring my car in 4 times to fix the same problem. every time i was told it was re first time i brought the car in i would be a lot nicer but i had to bring my car in 4 times to fix the same problem. every time i was told it was repaired, it was not! then another problem occurred after they did fix the one issue on the 4th visit. they tried to jerk me around and make me bring my car back bc a part wasnt in, but i refused to comply. and wouldnt ya know, the next day i got a call saying the part was in! i had to put the heat up to 79 in order for the heat to come out warm, john told me that's normal. which is total xxxxxxxx! i know how car heat works. honestly to be spoken to like i'm an idiot bc i'm a woman, was absolutely horrible. i wouldnt recommend this dealership or Cadillac in general to anyone. both cars i had were garbage! overpriced pieces of xxxx! More

by kitkat970 Verified Customer Verified Customer

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I have been a customer of Paul Conte Cadillac since 2007. I have never found a better Dealer in all that time. I have had 7 Cadillacs Service is Excellent. I have never found a better Dealer in all that time. I have had 7 Cadillacs Service is Excellent. More

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EXCELLENT service, courteous staff, informative. Comfortable waiting area with snacks and coffee. Car servicing a .little lengthy. Comfortable waiting area with snacks and coffee. Car servicing a .little lengthy. More

by DIVAQBEE Verified Customer Verified Customer

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You are always treated with respect and a friendly atmosphere. They treat you like family! atmosphere. They treat you like family! More

by J S Verified Customer Verified Customer

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The people are very friendly. They were very helpful and every way, and my car was ready in a timely matter They were very helpful and every way, and my car was ready in a timely matter More

by RSLY06 Verified Customer Verified Customer

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The professional handling was outstanding. John knowledge was very valuable in understanding what the problem was on my vehicle. His advice was excellent. Great customer service. John knowledge was very valuable in understanding what the problem was on my vehicle. His advice was excellent. Great customer service. More

by RSINGH1823 Verified Customer Verified Customer

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All employees are friendly and professional, except the dealership couldn’t fix my Bluetooth connection problem . dealership couldn’t fix my Bluetooth connection problem . More

by mtonimerendino Verified Customer Verified Customer

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I brought my car in for routine service. They were efficient and serviced my car in a timely manner. They were efficient and serviced my car in a timely manner. More

by RMHICKSON Verified Customer Verified Customer

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John got back to me when he promised to, Unfortunately the issue is still not resolved but not his fault. the issue is still not resolved but not his fault. More

by rpr1219 Verified Customer Verified Customer

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