John David Jones | Page 17

Great customer service. Made sure the deal was sealed. Never gave up until I got the car I wanted. Never gave up until I got the car I wanted. More

by SHALEBRA.JEFFERSON Verified Customer Verified Customer

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Everything was Great with exception of the closing of the sale. I would definitely recommend the dealership to my friends. sale. I would definitely recommend the dealership to my friends. More

by REDALE70 Verified Customer Verified Customer

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We had a very good experience working with John David for our new truck purchase. Considering the circumstances of delayed auto production, he kept us very well informed while we waited for delivery. He was our new truck purchase. Considering the circumstances of delayed auto production, he kept us very well informed while we waited for delivery. He was very helpful and knowledgeable and we would definitely recommend him to anyone. More

by HWFRANK Verified Customer Verified Customer

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Ok have to admit I wrote the last review mad but jd and Adam are trying to work this out. There was some major misunderstanding and they are trying to work it out. Thanks guys and sorry for jumping the gun Adam are trying to work this out. There was some major misunderstanding and they are trying to work it out. Thanks guys and sorry for jumping the gun on being irritated. More

by WATKINST6309 Verified Customer Verified Customer

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John David Jones was super helpful and professional. He was patient with all my questions and quick to respond. was patient with all my questions and quick to respond. More

by JPIPES7372 Verified Customer Verified Customer

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This dealership was great. They had just the right car pick out for my son when we got there. They worked with him with what money he had to put down on it & made the payments just right for him. By the w pick out for my son when we got there. They worked with him with what money he had to put down on it & made the payments just right for him. By the way he’s a 17 years old buying he’s first car. They are great people. Will definitely go back to them when we need another car. Thank you. More

by DEBRA4359 Verified Customer Verified Customer

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So helpful with all my questions and concerns. Treated me respect and I feel I got a great deal. respect and I feel I got a great deal. More

by TRACY.DUNN Verified Customer Verified Customer

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While replacing the transmission in my truck, they had given me a rental. After just a few days of having the rental, the back hatch wouldn’t open or close, which meant that the interior lights wouldn’t s given me a rental. After just a few days of having the rental, the back hatch wouldn’t open or close, which meant that the interior lights wouldn’t shut off. After trying to fix it for about 45 minutes in the dark, I gave up. I knew that I would run the risk of the battery being dead in the morning, but had no other options. The next day the battery was in fact dead. I called the dealership and was extremely frustrated. The women that I talked to we’re extremely nice, understanding, and were unfazed by my aggravation. They sent a technician out to my house (who arrived very quickly). He had the vehicle running after about 45 seconds of arriving. After arriving at the dealership, they had me in a new rental in no time. Now, I’ve picked up my vehicle that was being worked on, and everything seems to be running great so far. I’ve heard a lot of horror stories of dealerships trying to fight people on warranty coverage. I was glad that this wasn’t an issue and it secured my faith in this dealership. I will continue to use Phil Wright for future purchases. They have a really great team of people! More

by NICKCHRONISTER Verified Customer Verified Customer

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John David was a joy and a blessing to buy our Acura from. He represented Phil Wright with excellence and trustworthiness. I would recommend and refer them to anyone who is in the market for a used au from. He represented Phil Wright with excellence and trustworthiness. I would recommend and refer them to anyone who is in the market for a used automobile. The business manager was exceptional. He got us right in and explained to us our financing and warranty. Thank you for making the purchase of our used car great experience. Ken Stadler More

by KENNETHLSTADLER Verified Customer Verified Customer

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We were on our way from Belmond, Iowa to trade horse trailers at P&P Trailers sales in Atkins Ar. Our truck got a reduced power code 150 miles North of Russellville AR and we limped into their service trailers at P&P Trailers sales in Atkins Ar. Our truck got a reduced power code 150 miles North of Russellville AR and we limped into their service dept Monday morning and the service Dept. got us in and tried a new type of fuel filter. On the way back from trading Trailers the check engine light came on again and we were at reduced power again. Anyway this happened 3 times to us. Finally Dave the Mechanic was able to find a condition he could test. Unfortunately for us it ended up being fuel injectors needed to be replaced. Well that was going to be very expensive. JD with sales and the service staff were absolutely great to work with. JD gave us a few options and even tried calling other dealers to try and get us into a truck of our wishes with an 8' bed. There weren't any available. My biggest concern with a short bed was capacity to haul our new Horse trailer. But JD did research and found that the newer heavy duty 3/4 ton trucks have a lot more towing and capacity than our older 2008 did so the truck we ended up purchasing had plenty of capacity to haul our new trailer. My wife and I cannot thank the team enough for all of their support and guidance. Thank You Again! More

by SDOG8201 Verified Customer Verified Customer

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