John DePalma | Page 9

Outstanding John Was outstanding! He took the time to answer all our question. Had an issue with the google maps which John took extra time to help to try to reso John Was outstanding! He took the time to answer all our question. Had an issue with the google maps which John took extra time to help to try to resolve it. More

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Very helpful and professional I found them to be a no nonsense dealership, providing both excellent sales service and no haggling, best pricing. There follow-up training session wa I found them to be a no nonsense dealership, providing both excellent sales service and no haggling, best pricing. There follow-up training session was extremely well done and most helpful More

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Love encore follow up I enjoyed my experience with Mr DePalma very much. He clearly loves the Subaru line up. He made me feel very confident that I had chosen right model f I enjoyed my experience with Mr DePalma very much. He clearly loves the Subaru line up. He made me feel very confident that I had chosen right model for me. Mr DePalma expressed great enthusiasm for his job. He brought to my attention several features I did not know about and explained them to my great satisfaction. I think this is a very good service and you should continue it especially with folks as knowledgeable, friendly and enthusiastic as Mr. DePalma More

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Subaru ascent touring 2019 Excellent and informative. Very knowledgeable with the car. Took the time of explaining and answering questions. The place overall are friendly and ac Excellent and informative. Very knowledgeable with the car. Took the time of explaining and answering questions. The place overall are friendly and accommodating. Bought cars for my kids here before. More

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Very nice to deal with I walked into the dealership and was greeted by my salesman JP. I felt confident with the conversation that we had. It was definitely not my first tim I walked into the dealership and was greeted by my salesman JP. I felt confident with the conversation that we had. It was definitely not my first time buying a vehicle. I was trading in a vehicle to purchase a 2019 Crosstrek. I bought a vehicle in stock. I was there maybe 3 hours which to some of us is not a long time. I am very happy with my Crosstrek. More

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This is what car buying should always be like. I dread buying a car so it was a real treat to find this dealership and salesperson, Lester Soto, who made it a really pleasant experience. Lester wa I dread buying a car so it was a real treat to find this dealership and salesperson, Lester Soto, who made it a really pleasant experience. Lester was knowledgeable and very helpful.. The entire experience was no pressure and I felt I got a fair price for my new Subaru and trade in. The positive experience got even better after the purchase when I returned to pick up the license and registration. Lester had gone over the operation of the car when I picked up my Outback and I felt that was very thorough. However, when I went back for the license I was introduced to the Subaru Encore person, John DePalma, who gave me the master’s course in all the features and operation of the Outback. The entire team was focused on making sure I had a truly positive experience and insuring that I got the most out of my new car. More

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Encore Delivery Review John was extremely helpful in his review of my CrossTrek. He was able to answer all my questions and point out some features I wasn’t aware of. Ove John was extremely helpful in his review of my CrossTrek. He was able to answer all my questions and point out some features I wasn’t aware of. Overall, between Johns presentation of my new car and salesman PJ, my experience with Freehold Subaru was actually pleasant and enjoyable and I would highly recommend this dealership to anyone in the market for a new car. More

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Amazing delivery of our new Forester. John DePalma was amazing in showing us all the new features of the Forester. He was very knowledgable and took his time in explaining ALL the electro John DePalma was amazing in showing us all the new features of the Forester. He was very knowledgable and took his time in explaining ALL the electronic features in the Forester. I would not be able to take advantage of all of the features included with the Forester without John's detailed explanation of each one. More

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Great Experience My husband and I both benefited beyond what we expected, from our time with John DePalma. What an asset he is to your dealership. He clearly explain My husband and I both benefited beyond what we expected, from our time with John DePalma. What an asset he is to your dealership. He clearly explained everything, and more, about our new Legacy, and being first time Subaru buyers, we had a lot to learn. John put us at ease, answered all of our questions and we came away feeling confident about our purchase and our understanding of the features and systems that we would be using in our car. We will definitely recommend Freehold Subaru, to others. Thank you for recognizing the need for someone like John. More

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Customer Service! Thank you all so much for your amazing customer service skills and knowledge! It's helped make my experience so much better and I would totally re Thank you all so much for your amazing customer service skills and knowledge! It's helped make my experience so much better and I would totally recommend your services and products to anyone and everyone. I feel so safe in my new Forester Sport and get so many compliments! Thanks Team you're the best! Sincerely, Kristin More

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