John DePalma | Page 10

Very positive experience. My wife and I had a wonderful time with John. It was enjoyable discussing & learning more about my Forrester. It was like going to a Forrester class. My wife and I had a wonderful time with John. It was enjoyable discussing & learning more about my Forrester. It was like going to a Forrester class. He was so pleasant & he knows Subaru's like no other. I went home & I read the book again. Don't miss out, you'll enjoy it. JW, More

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Very informative John was very knowledgeable and explained everything very well and made me feel very informed. I have really enjoyed my purchase and the quality staff John was very knowledgeable and explained everything very well and made me feel very informed. I have really enjoyed my purchase and the quality staff at this dealership More

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3rd Forester Purchased with them We all know car buying can be a painful experience and I was dragging my feet until the last 2 weeks on the lease on my Forester. So I steeled my nerv We all know car buying can be a painful experience and I was dragging my feet until the last 2 weeks on the lease on my Forester. So I steeled my nerves, had all my notes and research ready and off my husband and I went. We were prepared to do battle! However, we were pleasantly surprised when instead of being met with unyielding price tags and arrogance our salesman was more than happy to work with us in every way he could. That salesman was Steven Ullrich. We worked the numbers trying to get the car that I wanted to be affordable for me. Steven even found the Forester that we had "speced" out online to end up being what is now my Dream Car! I might add that it was refreshing that once Steven took the first ride with us after that he let us go out on our own. It's a little uncomfortable having the salesman riding alongside of you and we enjoyed this privacy to talk our budget etc.! All that being said the BEST thing that Freehold offers is the one-on-one you have with John DePalma! New cars today have so many bells and whistles that you drive it off the lot not knowing what 3/4 of them are! Sitting with you in your new car and going over absolutely everything was beyond my expectations! The last Forester I drove for 3 years and didn't know how to work most things on it! John was funny, professional and very patient! And the $50 WaWa gift card was a bonus! I told John I thought maybe I should be paying him for that wonderful hands on overview! Bottom line, 3rd time here and see our relationship going on for quite a while! I highly recommend Freehold Subaru! More

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Very well satisfied! John was extremely attentive to making sure I was comfortable with my 2019 Impreza. Although, I was short on time, he was great about quickly gettin John was extremely attentive to making sure I was comfortable with my 2019 Impreza. Although, I was short on time, he was great about quickly getting to "real meat" of this first meeting. I'm sure I will be referring people to him soon. A true asset to Freehold Subaru! More

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It was very thorough I went in today to get help with all the features in my new 2019 Subaru Forester. I met with John Depalma he was awesome showed me every single functi I went in today to get help with all the features in my new 2019 Subaru Forester. I met with John Depalma he was awesome showed me every single function in the car. We sat for over an hour and I learned alot. Thanks for your help John and I love my car. More

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Excellent Customer Service!! Just met with John DePalma, my Subaru Encore Rep.!! Excellent session! John went through every single button in my Outback and answered all my quest Just met with John DePalma, my Subaru Encore Rep.!! Excellent session! John went through every single button in my Outback and answered all my questions. He was easy to talk to and made me feel extremely comfortable!! Every single person so far from sales to finance to this car info session has been top notch, extremely knowledgeable and very approachable....I highly recommend the Subaru Outback and FREEHOLD SUBARU!!! 5 STARS! More

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Couldn't have picked a better Subaru dealer! Went in today to meet with John DePalma to go over all the features of my new car. He sat in my car with me for an hour and went through all the feat Went in today to meet with John DePalma to go over all the features of my new car. He sat in my car with me for an hour and went through all the features of my new 2019 Crosstrek! He really knows his stuff about Subarus! I've met many friends who don't know how to use half the features in their new car. This one hour, no strings attached appointment was well worth my time. From start to finish, my experience at this dealership has been A+. Couldn't be happier! More

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Great Experience They had great customer service and very knowledgeable! I had help from Carlos, John and Colleen. All of them were very straight forward and helpful. They had great customer service and very knowledgeable! I had help from Carlos, John and Colleen. All of them were very straight forward and helpful. More

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Wonderful! I was interested in leasing a new Forester. It was time for me to trade in my 2006 Avalon and PJ Degrande made it happen. It was a pleasant, no stress I was interested in leasing a new Forester. It was time for me to trade in my 2006 Avalon and PJ Degrande made it happen. It was a pleasant, no stress, happy experience. PJ answered all my questions about the Forester and showed me all the great features. Then I met with Nick Anello in finance and he went over all the papers clearly. I left there without any unanswered questions. And I wasn't there for 4 hours! I met with John DePalma yesterday and he explained all the great features this car offers. WOW! There are a lot of new features in cars since my 2006 Avalon! I Love It! I have all good things to say about this car purchase experience and would highly recommend this group. More

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Courtesy and Honesty! The dealership from the salesman to the service advisor to the john the encore advisor all 4 stars!!!!! Highly recommend dealership to friends and fa The dealership from the salesman to the service advisor to the john the encore advisor all 4 stars!!!!! Highly recommend dealership to friends and family alike!! More

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