John Derobbio | Page 8

good, no pressure experience with John Derobbio Easy no pressure experience with John Derobbio, explained all the bells and whistles. I did not have ride to pick up new ford edge, and John, on his Easy no pressure experience with John Derobbio, explained all the bells and whistles. I did not have ride to pick up new ford edge, and John, on his own time came to my house and picked me up to complete the sale. More

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Thanks to John D."I got SOUL !" It has been many decades since I purchased a car from a dealership. Although the first time was at the same dealership before the name change (in fact It has been many decades since I purchased a car from a dealership. Although the first time was at the same dealership before the name change (in fact about 1972) and the last time was there also in 1976 or 77. I was a bit nervous until I sat down with John Derobbio my salesperson and discovered some common interests and right off the bat I relaxed and build some confidence that I was in the right place. The vehicle I had looked at online was pending a sale so I decided to take a look at a 2011 Kia Soul......... being a musician it's always good to have a little Soul.... now I've got one and I LOVE IT. THIS CAR IS ME....... THROUGH AND THROUGH...... I actually had forgotten it has a subwoofer in the sound system so when I decided to load her up with a massive sound system,,, I found I didn't need to purchase a woofer... THE KIA SOUL WAS THE FIRST CAR I TEXT DROVE- I FELL IN LOVE IMMEDIATELY.................................................................... before I left that day I had put the down payment on it and brought the remaining balance the next day. I COULDN'T BE HAPPIER. . More

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Great experience! We had a great experience at flood ford. Our salesman John Derobbio was very helpful and made sure we got the car we needed the same day, even though We had a great experience at flood ford. Our salesman John Derobbio was very helpful and made sure we got the car we needed the same day, even though it was at another location. Overall great experience. More

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2016 F-250 SuperCab great experience. John Derobbio made it painless. Extremely thorough - from building the order to making the delivery. Definitely recommend John an great experience. John Derobbio made it painless. Extremely thorough - from building the order to making the delivery. Definitely recommend John and Flood Ford to anyone in the market More

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Best dealership experience yet Just bought a new Focus ST from Flood Ford, and they were awesome every step of the way. Kim helped me find exactly the car I was looking for without Just bought a new Focus ST from Flood Ford, and they were awesome every step of the way. Kim helped me find exactly the car I was looking for without even having to set food in the dealership. The car I wanted was waiting in the showroom the first night I was free to take a look, and John was just as helpful with the actual sale. No nonsense games with the prices here; they gave me a fair, blue-book value trade-in on my old car without trying to lowball it, and went straight to a very fair price on the new car (below the average sale price, according to Truecar...no haggling needed). Their finance department didn't try any high pressure tactics to get me to buy anything I didn't need. Once I agreed to the sale, they had the car ready for me in a couple of hours; I took it home that night. I'd say I'd go back, but I don't plan on replacing this car any time soon. The Focus ST is a dream car. More

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Very pleased I knew exactly what I wanted and they made it happen even though it wasn't easy to do. They honored my wishes and made the process fair, straightforwa I knew exactly what I wanted and they made it happen even though it wasn't easy to do. They honored my wishes and made the process fair, straightforward and easy, even though this was my first lease. I definitely recommend them! More

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Good at first and went sour quickly Waited 5.15 hours for an oil change, brake pads replaced and rotors cleaned. When I received my vehicle back I checked the engine the next morning to Waited 5.15 hours for an oil change, brake pads replaced and rotors cleaned. When I received my vehicle back I checked the engine the next morning to see that the cover to the engine was not connected and off to the side, my oil dipstick was 3 inches out of oil tube and my cover for the battery was dangling to the side. 0 star customer satisfaction. I feel that the dealership really let me down. Therefore, I will not recommend nor advise anyone to visit or shop at any of Flood Ford Dealerships. Although I will say I still like John Derobbio, it was not his fault that the dealership treated me poorly. More

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Excellent Customer Service Changed my mind after driving the vehicle I had planned to purchase, but John DiRobbio didn't blink an eye when he had to do the paperwork all over ag Changed my mind after driving the vehicle I had planned to purchase, but John DiRobbio didn't blink an eye when he had to do the paperwork all over again! Thanks to John Zito for making the lease process simple and quick! I love my new Escape! Maureen G. More

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Great Deal and Sales Professionals Since this was my first new car purchase in several years, some things were new to me. I cannot say enough about John and Paulette, both of whom ar Since this was my first new car purchase in several years, some things were new to me. I cannot say enough about John and Paulette, both of whom are very pragmatic and down to earth professionals. The majority of the preliminary transaction was accomplished before I arrived. I compliment John for the professional manner and straightforward handling of the sale. I truly appreciated Paulette's frank discussions regarding the ways to protect my investment. I got the vehicle I wanted and I believe the entire process says volumes about your dealership. I feel certain I will return again whenever I am in the market. Please forward this to whomever you can to ensure that each person including yourself is commended properly. From a lifetime Ford customer, Stevan Martin (First new Ford purchased in 1974) More

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Ask for John Derobbio when you purchase your next vehicle John Derobbio (salesman at Flood Ford) went above and beyond to get our family into the car we needed. He stuck to our budget and we got a great deal. John Derobbio (salesman at Flood Ford) went above and beyond to get our family into the car we needed. He stuck to our budget and we got a great deal. John worked two full days on our behalf! More

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