John Deuso

There was a complete lack of urgency or customer support. Hidden fees were added upon completion, and the team was dismissive and unhelpful until corporate got involved. The department needs significant deve Hidden fees were added upon completion, and the team was dismissive and unhelpful until corporate got involved. The department needs significant development and a new leadership approach. More

by carreranie.steph Verified Customer Verified Customer

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Very professional! Great service! Great environment! Clean dealership! Kudos! Please keep up the great work! Great service! Great environment! Clean dealership! Kudos! Please keep up the great work! More

by ROXIEFONVILLE Verified Customer Verified Customer

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Earnest tried to accommodate, but his team as a whole continued to make the situation worse for me and him. continued to make the situation worse for me and him. More

by Ang Verified Customer Verified Customer

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This is the worst service and the service manager tells me he has 40 vehicles waiting. My truck has been into the service dept. approx. 8 time for the samething. You would think they would make my truck a me he has 40 vehicles waiting. My truck has been into the service dept. approx. 8 time for the samething. You would think they would make my truck a priority since they haven't fixed it yet. They can't find out why the HVAC fan shuts off when its excessively hot out side. So their excuse is can't duplicate conditions. I will not recommend Southern Dealerships to anyone. I would advise them to purchase anywhere other than Southern dealerships. xxxx, they fixed my back up camera with a zip tie. Their terrible. There are 3 individual where I work that ahs had bad dealing with your service dept. Your service Department does not deserve any stars. More

by Mike.miller0 Verified Customer Verified Customer

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Very difficult to speak to a live person via phone for any reason at this dealership. Not responsive to voicemails and excessive hold times. Service department also lacks follow up. any reason at this dealership. Not responsive to voicemails and excessive hold times. Service department also lacks follow up. More

by Shawn Brennan Verified Customer Verified Customer

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My car is still messed up. They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in the shop as I’m now I haven’t had my car in three weeks More

by humble.mortals-5g Verified Customer Verified Customer

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Customer service was quick, respectful of my time. Very friendly and made me aware of my car. Very friendly and made me aware of my car. More

by ericaltamirano42z Verified Customer Verified Customer

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The service staff including the consultants and the mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. More

by jshoel Verified Customer Verified Customer

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Great sales experience with James the sales man and Katie in finance. Would highly recommend in finance. Would highly recommend More

by kencascella Verified Customer Verified Customer

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Great technicians, great advisors. Would recommend to family and friends for any future work to be done. Would recommend to family and friends for any future work to be done. More

by g.rosborough19 Verified Customer Verified Customer

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