John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola | Page 2

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of John Ferranola

November 02, 2025

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Employee Rating

Everyone was super nice and helpful especially our dealer Louis b. Made the process of getting a new car easy and quick. More

by allisontasman98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Nov 02, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Allison! I'm thrilled to hear that Louis and our team at Smithtown Toyota made your car-buying experience easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

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Employee Rating

Can't say enough good things about Rob Schappert and my overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typica More

by MARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larisa Racenis, Rob Schappert

Nov 02, 2025

Smithtown Toyota responded

Thank you for your lovely review, Mark! We’re overjoyed to hear about your positive experience with Rob and our team at Smithtown Toyota. Our goal is to provide a pressure-free, professional environment, and it’s great to know we achieved that for you. We appreciate your recommendation and look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

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Rob Schappert and the team at Smithtown Toyota made buying our vehicles an easy and great experience. More

by Lauran.DeRosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Schappert

Nov 01, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Lauran! I'm thrilled to hear that Rob and our team at Smithtown Toyota made your vehicle purchase an easy and enjoyable experience. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 30, 2025

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From the initial interaction and review of my needs everything was handled extremely professionally and expeditiously More

by Nick T
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 30, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Nick! I'm thrilled to hear that your experience at Smithtown Toyota was handled professionally and quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 06, 2025

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Employee Rating

Louis M Bilous is a fantastic salesman. He is friendly and knowledgeable, and was able to get me everything I wanted and more. Very positive experience. More

by skullheaddude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Oct 06, 2025

Smithtown Toyota responded

Thank you for your kind words! I'm pleased to hear about your positive experience with Louis at Smithtown Toyota. Our team takes pride in providing excellent customer service, and it's great to know that Louis was able to meet your needs. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

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Employee Rating

Michael Kazlauskas came in on his day off just to make sure my son was happy with the truck before he made the purchase. Michael always stayed in touch with us during the process. Had a wonderful experien More

by MrsRotella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Sep 19, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm happy to hear that you and your son had such a positive experience at Smithtown Toyota with Michael. It's great to know he was able to assist you in finding the perfect truck and kept in touch throughout the process. I truly appreciate your kind words, and we look forward to welcoming you back for future needs. Enjoy the new truck! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

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Mike was awesome and super helpful. Made shopping for my first car all the more easier. All questions I had were answered and the whole process was made super easy. Really great experie More

by ashleycomo
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Sep 18, 2025

Smithtown Toyota responded

Thank you, Ashley! I'm thrilled to hear you had such a great experience at Smithtown Toyota while shopping for your first car. It’s wonderful to know that our team, especially Mike, was able to assist you and make the process easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 12, 2025

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Michael was super friendly and patient through out the whole transaction. He made the whole process very easy and we drove home with our new car quickly. More

by Linda
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Linda! I'm thrilled to hear that you found our team, especially Michael, to be friendly and patient throughout your car buying experience at Smithtown Toyota. We strive to make the process as easy as possible for our customers. Enjoy your new car, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 09, 2025

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lou was amazing along with steve of helping up with a toyota Prius Prime 2025 . We originally spoke with steve and thought about what we wanted to do and went back the next day to purchase a vehicle. Ste More

by Kathleen.mccabe33
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Kathleen! I'm thrilled to hear that Lou and Steve provided you and your husband with such an exceptional experience while purchasing your 2025 Toyota Prius Prime at Smithtown Toyota. It's great to know that the process was smooth and that you felt supported throughout. I appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2025

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Employee Rating

No nonsense, quick, friendly, great service in all departments, Rob was honest and informative and responsive More

by Catcab4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Schappert

Aug 06, 2025

Smithtown Toyota responded

Thank you for your feedback! I am happy to hear about your positive experience at Smithtown Toyota. It's great to know that Rob provided you with honest and informative service. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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