Tom Matthews
Tom Matthews at Smithtown Toyota

Tom Matthews

Sales / Inventory management

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Tom Matthews

June 19, 2026

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Employee Rating

As soon as I went to dealership Michael came up to help me. He was pretty honest and explained me my options very clearly. He was fair with the negotiations we had. I bought the Toyota Camry. It drives rea More

by Faisal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2026

Smithtown Toyota responded

Thank you for your wonderful review, Faisal! I’m thrilled to hear about your positive experience with Michael at Smithtown Toyota. It’s great to know that you found the negotiation process fair and that you are enjoying your new Toyota Camry. I appreciate your recommendation and we look forward to welcoming your friends to the dealership. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 22, 2025

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Polite informative patient knowledgeable n easy to talk to. He did not rush us n was a truly nice man. He his an asset to your dralership. More

by Fran
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas , Mike, Kyle

Oct 22, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Fran! I'm thrilled to hear that you had such a positive experience with our team at Smithtown Toyota. It's great to know that our staff provided you with the patience and knowledge you were looking for. I appreciate your kind words, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 14, 2025

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I had a great experience buying a car from Smithtown Toyota this past weekend. The car I bought exceeded my expectations and the salesperson, Tom Matthews, was very helpful and knowledgeable. So was R More

by MarieC
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

May 14, 2025

Smithtown Toyota responded

Thank you! We’re thrilled to hear about your great experience at Smithtown Toyota. It’s fantastic that your new car exceeded your expectations and that Tom and Rocky were able to assist you effectively. We truly appreciate your recommendation and look forward to seeing you again for your next vehicle purchase! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 26, 2025

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Been going to Smithtown Toyota for over ten years now, and they never disappoint. Impeccable service and fantastic products. Tom M. an John F. are always wonderful to work with. Wish I could give more t More

by Sean A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Apr 27, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Sean! We truly appreciate your loyalty to Smithtown Toyota over the past ten years. It's fantastic to hear that you've had impeccable service and that Tom and John continue to provide you with a great experience. We look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 17, 2025

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Tom was incredible! He was organized, explained everything, easy and very pleasant to deal with and listened to my every need. The whole experience of buying a car from More

by caliperti35
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Recommend Dealer
Yes
Jan 18, 2025

Smithtown Toyota responded

Thank you, Tom, for sharing your fantastic experience with us! We're thrilled to hear that Tom and Diego made your car buying journey at Smithtown Toyota so smooth and enjoyable. Your feedback means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 12, 2024

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Tom was great! He had everything prepared for the car and kept my son entertained More

by freddy.davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego

Oct 15, 2024

Smithtown Toyota responded

Thank you, Freddy, for your wonderful review! We're thrilled to hear that Tom provided exceptional service and kept your son entertained during your visit. At Smithtown Toyota, we strive to make each experience enjoyable for our customers and their families. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 23, 2024

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Great experience with my car purchase. Brad Reda, Tom Matthews & Diego Rivas were very courteous and professional with the process. Addressed all of my concerns. Would highly recommend thi More

by Sesmyth55
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brad Reda, Diego Rivas

Mar 26, 2024

Smithtown Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 03, 2023

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Purchase went smoothly. Everone in the dealership was friendly and down to earth. Tim Matthews was a pleasure to work with. He's really knowledgeable and kept me calm throug More

by LT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Sep 06, 2023

Smithtown Toyota responded

Thank you for sharing your feedback about your experience with us, LT. I am glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that we can assist you with. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 19, 2023

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My salesman Tom Mathews was a professionals in every sense of the word! No games here, pricing was the best and I looked at 3 other dealerships before I purchased. The Finance manager Diego Rivas was al More

by bourshead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola , Diego Rivas

Jul 21, 2023

Smithtown Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 17, 2023

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Employee Rating

This was the best experience we've ever had buying a new car. Tom Matthews was extremely helpful and so easy to work with. He did everything we asked and was always informative. We would highly recommend T More

by JS
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Feb 21, 2023

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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