John Francis
John Francis at Herb Chambers Kia of Burlington

John Francis | Page 7

Sales & Leasing Consultant

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

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4.9
114 Reviews

Dealership Experience

15 yrs

4.9

114 Reviews

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114 Reviews of John Francis

September 13, 2021

Dealership Rating
Employee Rating

Everything from beginning to end was fantastic. John is a true professional. The gentleman who tried to sell me an extended warranty needs to learn that when someone says no they don't want that to not get a More

by johnna1263
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Herb Chambers Kia of Burlington responded

Thank you for your honest feedback. We will address your comments with our team to improve the experience next time.

September 04, 2021

Dealership Rating
Employee Rating

The sales & leasing Consultants were very patients and knowledgeable. They were very helpful helping me find the right car for my needs. I never felt rushed and answered all my questions politely. I a More

by Lindaealmeida123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2021

Herb Chambers Kia of Burlington responded

Linda, we are so happy to hear that you had such a great time working with Herb Chambers Kia of Burlington! We are so glad!

August 28, 2021

Dealership Rating
Employee Rating

Excellent service, John was great, super responsive and great follow through. Quick and easy process. More

by rjsilva333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Herb Chambers Kia of Burlington responded

We greatly appreciate your positive feedback! Thanks for visiting us here at Herb Chambers Kia of Burlington and please don't hesitate to reach out if there's anything else we can do for you!

August 20, 2021

Dealership Rating
Employee Rating

Great service and staff! I would buy from them again! More

by jillcvizcaino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Herb Chambers Kia of Burlington responded

We're so happy to hear this! Thank you for trusting the Herb Chambers Kia of Burlington team with your business. We look forward to seeing you again next time!

July 27, 2021

Dealership Rating
Employee Rating

I have now purchased my 3rd Kia from John Francis. He is professional, respectful, friendly, and he cares about the customer! His communication skills are outstanding! He makes me feel part of the Herb Cha More

by GerardDeViller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Herb Chambers Kia of Burlington responded

Thank you Gerard! Your comments mean the world to us! We're so happy to hear that John worked hard to find you a new Kia! We appreciate your business! -Herb Chambers Kia of Burlington

July 03, 2021

Dealership Rating
Employee Rating

I've been a customer at Herb Chambers Kia of Burlington for about ten years with no reason to shop elsewhere for my family's vehicles. The fact that they retain employees both in Sales and Service speaks v More

by 3kiafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Jul 06, 2021

Herb Chambers Kia of Burlington responded

Thank you so much for these wonderful comments about our team! We're truly grateful to have you as a part of the Herb Chambers Kia of Burlington family and appreciate all of your support over the past ten years. Thanks again for the kind words and we'll see you at your next visit!

June 29, 2021

Dealership Rating
Employee Rating

Friendly, competent staff. I scheduled 30k maintenance for my Kia Soul. They got the work done in two hours, while I waited. Got a trailer hitch installed for my bike, too. They’ve earned my repeat busine More

by Critt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson

Jun 30, 2021

Herb Chambers Kia of Burlington responded

This feedback is so important to our team and we appreciate you taking the time to let us know about your experience! Thank you for being a Herb Chambers Kia of Burlington customer! We'll see you and your Soul next time!

June 17, 2021

Dealership Rating
Employee Rating

Echoing many of the other reviews for Herb Chambers Kia. From our initial contact with Laurel, to our interactions with Carlos, Stu, and our salesperson John Francis- everyone has gone above and beyond exp More

by tnt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Fonseca, Stu, Laurel

Jun 18, 2021

Herb Chambers Kia of Burlington responded

It means so much to hear our team gave you such excellent care! Thank you for coming to see us for your new Carnival! - Herb Chambers Kia of Burlington

May 22, 2021

Dealership Rating
Employee Rating

John is the best car salesman I’ve ever encountered. He just gets it, that you, as the buyer, have a good understanding of what you want and he doesn’t push you towards something higher or more expensive. More

by aduncan1282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Herb Chambers Kia of Burlington responded

Wow! Thank you for this awesome feedback! John will be so thrilled to hear your kind comments! We're so lucky to have team members like him at Herb Chambers Kia of Burlington!

May 17, 2021

Dealership Rating
Employee Rating

Great service from everyone at Herb Chambers in Burlington!!! I felt important. My needs were all met I got the perfect car. I highly recommend!! More

by Nycgal64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian and Stuart

May 17, 2021

Herb Chambers Kia of Burlington responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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