John Frentsos | Page 2

My experience had its challenges, but I want to commend the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication transformed what could have been a disappointing transition into a very positive experience, despite the uncontrollable circumstances. Thank you! More

by daniel_e_rainey Verified Customer Verified Customer

Report | Print

They dealership was clean, professional and everyone was very respectful in our process of choosing which car was best for our family! very respectful in our process of choosing which car was best for our family! More

by Paul Reed Verified Customer Verified Customer

Report | Print

John Frentsos is the finest luxury car salesman I have ever met. He is a true professional. Mylee was excellent to work with, thorough and very friendly. All in all, a first class experience. ever met. He is a true professional. Mylee was excellent to work with, thorough and very friendly. All in all, a first class experience. More

by GREGHARMON Verified Customer Verified Customer

Report | Print

John was very nice , but not very attentive on following up on questions. Also , worked with others at this dealership, very slow to respond, when answering the phone , just wanted to send call to ANOTHER up on questions. Also , worked with others at this dealership, very slow to respond, when answering the phone , just wanted to send call to ANOTHER department, usually the wrong department, very frustrating . Not great on customer service . More

by dennis_smeltzer Verified Customer Verified Customer

Report | Print

We really like and appreciate John, he’s been very helpful and puts up with all our requests for help. helpful and puts up with all our requests for help. More

by APALFI Verified Customer Verified Customer

Report | Print

Great experience working with Mercedes-Benz of Portland. Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the moment I submitted an inquiry via the website, to driving off the lot with my new car, everything was superb. I would definitely recommend Mercedes-Benz of Portland More

by KKAYSNER Verified Customer Verified Customer

Report | Print

John and Nick were extremely nice to deal with. They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on a They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on an agreed price without feeling pressured or uncomfortable. John spent a long time showing me the features of my new car. He asked me to call or stop by anytime if I had questions about the car which I really appreciated. We had a very bad experience with Wilsonville as they were blatantly dishonest. If you are interested in a Mercedes, I would highly recommend you choose Mercedes of Portland! More

by Julie Verified Customer Verified Customer

Report | Print

Very easy to work with. John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwor John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwork ready and helped us quickly go through with the purchase. Overall, a great experience. More

by BRIAN@DRETKELAW.COM Verified Customer Verified Customer

Report | Print

Great service, friendly people. No pushy salesman. This is my second purchase with John. Recommend everyone who is looking for a Mercedes. No pushy salesman. This is my second purchase with John. Recommend everyone who is looking for a Mercedes. More

by VLAD Verified Customer Verified Customer

Report | Print

They are very professional. All of agents were great. I did not have to wait too long. Overall I was extremely satisfied. All of agents were great. I did not have to wait too long. Overall I was extremely satisfied. More

by UPDATE2 Verified Customer Verified Customer

Report | Print