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John Frentsos
John Frentsos at Mercedes-Benz of Portland

John Frentsos | Page 5

Sales Consultant

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
96 Reviews
4.8

96 Reviews

Write a Review

96 Reviews of John Frentsos

October 17, 2023

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Employee Rating

My husband and I walked in, not necessarily thinking we would be walking out with a brand new vehicle. This decision was truly a result of the amazing service we received. We highly recommend Mercedes-Ben More

by FIEWEGER.JOLYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Graham, Jennifer Joseph

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Oct 18, 2023

Mercedes-Benz of Portland responded

Jolyn, it's fantastic to know that you and your husband had such a positive experience at Mercedes-Benz of Portland. We're glad we could assist in finding the perfect vehicle for you both! Looking forward to serving you again in the future.

August 25, 2023

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Employee Rating

Sold a damaged car. Wouldn’t do anything about it. I was assured it was in really good condition I’d never buy a car from them again More

by electrictande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nate Johnson-Grumm , Dale Acelar, Joseph Edgerly, Ryan Ellett, Andrew Fox, Michael Graham, Alvin Joswick, Samuel Kim, Kenny Levias

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Aug 26, 2023

electrictande responded

As I stated 30 mins after receiving car. 2 rims were badly scratched and the roof was dented in were someone or something hit the roof. I have plenty of pics. I was told and saved all correspondence from Mercedes of Portland and driveway. After the week of going back and fourth I was told the car was sold as is. Total shit

Aug 25, 2023

Mercedes-Benz of Portland responded

Hi This is Dale Acelar | Executive Sales Director | Mercedes-Benz of Portland --Can you please call me and let me know what the issue is? 5035256238

July 18, 2023

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Employee Rating

John Frentsos, our sales person, was very professional and thorough. He did a great job orienting us to the vehicle. He also gave us lots of time to look at different cars and test drive. We considered ma More

by RSUTTON5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Joseph

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Jul 18, 2023

Mercedes-Benz of Portland responded

Thank you for thinking of our team here at Mercedes-Benz of Portland when it came time to purchase your new vehicle. We are pleased to know that our team member, John, not only helped your find the perfect vehicle, but ensured you were familiar with it before hitting the road. Enjoy!

June 08, 2023

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Employee Rating

Straight to the point and easy to work with. I appreciate the honesty very much. More

by ZENGBOLONG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Joseph, Duncan Ostrander

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Jun 09, 2023

Mercedes-Benz of Portland responded

Honesty is the best policy, and we are happy to follow it! Thank you for taking the time to recommend our team here at Mercedes-Benz of Portland, we hope to serve you again down the road.

May 21, 2023

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Employee Rating

Very easy process of buying our car. Working with John was great. Got us our dream car quickly. More

by JP_CORDEIRO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Duncan Ostrander

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May 22, 2023

Mercedes-Benz of Portland responded

Congratulations on the purchase of your dream car, JP! Our team member, John, is happy to have helped make this happen for you, and we greatly appreciate you taking the time to share this feedback for the entire team here at Mercedes-Benz of Portland.

April 14, 2023

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The paperwork process took too long. Sat way to long without communication. The process took 4 plus hours. More

by ESTRADA_TERESA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Apr 28, 2023

Mercedes-Benz of Portland responded

Hello Teresa, while our team is pleased to know your overall visit went well, we would like to apologize for the time it took to close your sale. I can assure you this feedback will be shared with our team in hopes of improving upon futures experiences.

March 31, 2023

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Employee Rating

Very nice, friendly staff, and extremely easy to work with. I highly recommend if you are in the market for a new or used car. More

by REIDSTAYNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Nickolas Kalantari

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Mar 31, 2023

Mercedes-Benz of Portland responded

Providing you a friendly and seamless experience was our pleasure. Thank you for recommending Mercedes-Benz of Portland so highly. We look forward to working with you again down the road.

March 29, 2023

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Employee Rating

Very kind and provide excellent services. Very professional and detail knowledge. Give Confidence and trust.. More

by YONGRHEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Mar 30, 2023

Mercedes-Benz of Portland responded

We are happy to know the service and communication provided by our team has allowed us to earn your confidence in our service center! Having you here at Mercedes-Benz of Portland was our pleasure, and we look forward to assisting you with any future maintenance needs.

Mar 30, 2023

YONGRHEE0 responded

I feel comfortable to use dealer and repair services at Portland.

February 21, 2023

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Employee Rating

John Frentsos was very responsive and a true professional. We transacted over the phone and agreed on a deal within hours. I wish every car purchase can be as smooth as this. I generally dislike More

by 89134LV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Feb 22, 2023

Mercedes-Benz of Portland responded

Thank you for working with our team to secure your vehicle and agree on a price over the phone! We are pleased to know John was able to provide a professional and smooth experience, and work against your usual sales representative experience. If there is anything John and the team here at Mercedes-Benz of Portland can do to help further, please feel free to give us another call!

February 05, 2023

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Employee Rating

Everything went smoothly and professionally. I would recommend this dealership. I don’t know what else to say. More

by JAMESPDEWEESE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fox, Jennifer Joseph, Nickolas Kalantari, Kenny Levias

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Feb 06, 2023

Mercedes-Benz of Portland responded

Hi James, thank you for your willingness to recommend our team at Mercedes-Benz of Portland. We are happy to have ensured your visit went smoothly and professionally. If there is anything we can help with in the future, please don't hesitate to reach out.

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