John Frentsos | Page 4

I had an exceptional experience at Mercedes-Benz of Portland! From the moment I arrived, I was treated with the utmost professionalism and courtesy. The showroom is immaculate, and the selection of veh Portland! From the moment I arrived, I was treated with the utmost professionalism and courtesy. The showroom is immaculate, and the selection of vehicles is impressive. My sales consultant dale Alcer was incredibly knowledgeable and patient, taking the time to understand exactly what I was looking for and guiding me through the options without any pressure. The entire process, from test driving to finalizing the purchase, was smooth and stress-free. The team was transparent about pricing and financing, ensuring that I got the best deal possible. They even went above and beyond to help me with all the details, including setting up the technology in my new vehicle and explaining all the features. The customer service didn't end at the sale—I've been back for routine maintenance, and the service department is just as impressive. The staff is friendly, efficient, and they always make sure my car is returned in perfect condition. If you're in the market for a luxury vehicle, I highly recommend Mercedes-Benz of Portland. They truly deliver a first-class experience from start to finish! Kent Zhu More

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It was a pleasure to work with the team at mercedes of Portland.! Thanks for being there for me. Portland.! Thanks for being there for me. More

by WEESEMOM10 Verified Customer Verified Customer

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Best salesperson I’ve ever worked with. Finance manager was very unprofessional and inappropriate. I would not have pursued the sale if it hadn’t been for John. Finance manager was very unprofessional and inappropriate. I would not have pursued the sale if it hadn’t been for John. More

by ASHLYNYOSHIDA Verified Customer Verified Customer

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Great service! Quick, honest clear answers and no pressure and reliable also parking was easy. Thank you Quick, honest clear answers and no pressure and reliable also parking was easy. Thank you More

by PAUL.EHRLICH Verified Customer Verified Customer

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They have been very professional, accommodating and efficient with the process. I will continue to be a customer. efficient with the process. I will continue to be a customer. More

by DSEX101 Verified Customer Verified Customer

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Don't even know who those people are! !! I dealt with another individual. So don't know what to say. !! I dealt with another individual. So don't know what to say. More

by EVIN5 Verified Customer Verified Customer

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The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family experience Will always buy Mercedes and like to stay with the family More

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very good service and patient with customers. The staff were professional and nice The staff were very professional and nice they treated you well and was knowledgeable of the vehicle that we wer The staff were professional and nice The staff were very professional and nice they treated you well and was knowledgeable of the vehicle that we were buying. More

by kjusc15 Verified Customer Verified Customer

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They totaled my car when it was in for service. They finally got me a new car after two months. However, I had to advocate for myself much more than I would ever have expected to. They finally got me a new car after two months. However, I had to advocate for myself much more than I would ever have expected to. More

by JILLAFENIMORE Verified Customer Verified Customer

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Very pleasant and easy to talk with, would go back again Was able to do thorough check of the previously owned vehicle. Was able to do thorough check of the previously owned vehicle. More

by NEALDEAL Verified Customer Verified Customer

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