John Fulgan | Page 12

The dealership was great. They were friendly. The dealership was clean and they have very good coffee. They were friendly. The dealership was clean and they have very good coffee. More

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This is my 5th Depaula vehicle! Depaula Ford has the BEST selection, BEST prices and hands down the BEST customer service. Not only is the Sales Department awesome but the Service D Depaula Ford has the BEST selection, BEST prices and hands down the BEST customer service. Not only is the Sales Department awesome but the Service Department is outstanding too! I have all of my vehicles serviced here. More

by John F Verified Customer Verified Customer

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John was Very helpful and friendly! Answered all of my questions and he was professional. Answered all of my questions and he was professional. More

by jennleeo Verified Customer Verified Customer

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Great experience great employees . Will come back real soon. Coffee and snacks was great too . Will come back real soon. Coffee and snacks was great too . More

by madgmb928 Verified Customer Verified Customer

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I had a great experience with Depaula everyone was very helpful and friendly especially my salesperson John. Thank you John I love the Explorer! helpful and friendly especially my salesperson John. Thank you John I love the Explorer! More

by debsmith764 Verified Customer Verified Customer

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Absolute worst experience. Should have acted upon the red flags earlier. Finance person Tracey took my ss# from a private application I did with chase used it to run my credit Should have acted upon the red flags earlier. Finance person Tracey took my ss# from a private application I did with chase used it to run my credit with another bank including a duplicate application with my own bank. I NEVER once gave her my ss#. She masked the new application as the one I did at home and defrauded me with a higher interest rate. Claimed it was because of an error I made (which wasn’t true). Called chase bank and had them pull the application they did. Right now dealing with filing a complaint with BBB and department of consumer affairs. Also, currently speaking with my attorney on what actions I can take a damages I can seek against the dealership. Called them immediately after I saw they ran my credit. I tried to have them make everything right, but Tracey refused. Even after having chase bank on a 3 way call, she admitted while being recorded by chase and myself that she took my social security number and ran my credit w/o permission or authority to do so. When chase bank said she ran a completely new application, she immediately hung up and disconnected the call. Good thing chase bank has great customer service and is making everything right. Don’t do business with these guys. You will regret it as I am right now. Also, told me that there were 2 keys and after getting the car told me “I’m sorry, there’s only 1.” John was nice but all of them are co conspirators in the schemes they pull. Just to get a commission off of running a credit app, they were all willing to commit fraud. Sales manager is the absolute worst and definitely pressures them all to do shady and illegal things. Stay clear, you’ve been warned. More

by srodubs Verified Customer Verified Customer

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They made the sale process easy. We’re willing to help fix some small issues with the car to make it as good as new. The staff was personal and easy to deal with. We’re willing to help fix some small issues with the car to make it as good as new. The staff was personal and easy to deal with. More

by ruppcalley Verified Customer Verified Customer

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I hate buying a car, but my experience at De Paula was great. Everyone was very courteous, professional and efficient. John (the sales person) was very pleasant and went above and beyond to get everything great. Everyone was very courteous, professional and efficient. John (the sales person) was very pleasant and went above and beyond to get everything done that was needed to get me in my new truck. More

by georgiausa Verified Customer Verified Customer

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Be in and you at a reasonable time and always taken care of and pleased with the service of and pleased with the service More

by COOLMARV67 Verified Customer Verified Customer

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John was a pleasure to work with very professional and communicative! Will do business in the future. communicative! Will do business in the future. More

by kaylakeefner33 Verified Customer Verified Customer

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