John Fulgoni | Page 13

Overall an easy dealership to work with. Placed a deposit down for a vehicle, was notified when the vehicle arrived. High demand vehicle but was able to eventually get the car I wanted. Deal Placed a deposit down for a vehicle, was notified when the vehicle arrived. High demand vehicle but was able to eventually get the car I wanted. Dealer markups/add ons were difficult to itemize or understand and communication at times was slow. But, overall, would continue to do business here. The removal of one star was to account for a poor experience with the finance department (made it difficult to understand the cost of add ons - extended warranty etc. - and finance employee appeared irritated when I decided against the add-ons once I managed to calculate the additional monthly cost) and poor experience having my windows tinted (tint was part of dealer add-ons, itemized add-ons showed a "5-window tint" on my invoice but they only tinted 2; after some back and forth they eventually tinted the other 3). More

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Once again I was blown away by the service at this dealership!! I am on my third ease with Pat Lobb"s, and my second with George Mogollon, and I couldn't be happier. I suspect George treats every cust dealership!! I am on my third ease with Pat Lobb"s, and my second with George Mogollon, and I couldn't be happier. I suspect George treats every customer with dignity and respect, but I wouldn't be surprised to hear that they all walk out of his office feeling like personal friends. George exudes a rare warmth and sincerity, a subtle humor, and an unmistakable integrity. His follow up after the sale makes me feel cared for. He is a gentleman in every sense of the word, and as long as he continues to work I will deal with nobody else. Thank you George - It was a real pleasure doing business with you once again! Kathy G. More

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Buying a new car can often be a tense experience. Not so with Toyota and Luis Cristalino. Excellent product knowledge and it took him just a few minutes to simplify what seemed like a complicated l Not so with Toyota and Luis Cristalino. Excellent product knowledge and it took him just a few minutes to simplify what seemed like a complicated list of options and narrow down to exactly what we needed. We got a very fair price with no haggling or pressure, so we were able to sign up in minutes after wasting hours at other dealerships. Friendly expert service and all commitments were kept on delivery and everything else. Finance and service folks were nice and efficient too. Oh, did I mention we love our new car? More

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I had a good experience with Pat Lobb Toyota. My salesman was Lex Woodard and I highly recommend him. My salesman was Lex Woodard and I highly recommend him. More

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Hasan was great from start to finish. he was never pushy and let me decide on the purchase. I will contact him on my next purchase. he was never pushy and let me decide on the purchase. I will contact him on my next purchase. More

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Great experience with Levi on the phone and in person at the dealership! He made the process quick and easy. I appreciate all his help!! the dealership! He made the process quick and easy. I appreciate all his help!! More

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Luis was very knowledgable and helpful through the whole process. Best car salesman I have worked with yet. Very highly recommend him to anybody who wants a straight-forward process. process. Best car salesman I have worked with yet. Very highly recommend him to anybody who wants a straight-forward process. More

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The BEST dealer experience ever. Hands down. Thank you everyone for fastest time in and out of a dealer I’ve ever been through. Brody and Jon pulled out all the stops to make it a fu Hands down. Thank you everyone for fastest time in and out of a dealer I’ve ever been through. Brody and Jon pulled out all the stops to make it a fun and smooth. More

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Brad gave us a good deal. I would like to buy from him on out next car. I would like to buy from him on out next car. More

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Hasan Amarneh and John Fulgoni were very helpful and professional. I highly recommend them and the dealership for buying Toyotas professional. I highly recommend them and the dealership for buying Toyotas More

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