John Fulgoni | Page 8

Great service. Really work hard to make it fit for you. Go see Rodney Bradley .. Really work hard to make it fit for you. Go see Rodney Bradley .. More

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I came in with a certain criteria for a 3 year lease on a 2024 Tundra. Pat Lobb Toyota was able to meet all my requirements.. Lex Woods was my sales rep and was a pleasure to work with. 2024 Tundra. Pat Lobb Toyota was able to meet all my requirements.. Lex Woods was my sales rep and was a pleasure to work with. More

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Great selection of Toyota models. Very supportive sales person who spent a lot of time helping setting up the instrument options and making certain we understood how everything works Very supportive sales person who spent a lot of time helping setting up the instrument options and making certain we understood how everything works. More

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Steve Hurst was a pleasure to work with and made the truck purchasing process easy and stress free. I drove past multiple Toyota dealerships on my way to Toyota of McKinney in no small part due to peop truck purchasing process easy and stress free. I drove past multiple Toyota dealerships on my way to Toyota of McKinney in no small part due to people like Steve and Easy Newsome (service advisor). More

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I was a returning customer and this go around we were not taken care of at all and I have had to fight for any assistance we have been given. I have lost sleep, I have been so angry with the lack of empathya taken care of at all and I have had to fight for any assistance we have been given. I have lost sleep, I have been so angry with the lack of empathyand consideration for their customers. I have had to email constantly, call constantly, and go in person to get responses. I am still trying to work with them before exploring state and legal advice/resources. I will update if something changes, but I would highly recommend to buy elsewhere. You will get burned; they will not care. I would also highly recommend that you get everything they say to you in writing (value of your trade, what they are offering you for your trade, that you take your time with the car fax (we were told ours was fine and it certainly was not)- they are compensating for the insurance increase due to vehicles history of prior damage. They WILL NOT disclose that you are buying a previous rental or fleet vehicle. Look at the warranties they force you to get and then add on later. Go line by line in the finance office. TAKE YOUR TIME with their paperwork. Make sure they give you everything they say they are and put it in writing (had to email constantly, call, and go in person to get forced services of LoJack activated.) This is not an honest place anymore. We were rushed because of health issues (they make you wait so long with no food) and our autistic children's schedules; our sales person was too busy to thoroughly explain what he was selling us (this is done on purpose). We were taken advantage of and the GM is not interested in customer service: they will say there's 2 sides to every story, but they consistently do sleezy dealership shenanigans. Please review all of the reviews. Not the old ones that have been refreshed. It's not the same place it was a few years ago! More

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Fast, efficient purchase! Duane May, my salesman, did a great job getting everything in order and working with finance department to make the most of my budget. Duane May, my salesman, did a great job getting everything in order and working with finance department to make the most of my budget. More

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Robert was professional and helpful in working through this purchase. Seamless experience with management and finance. this purchase. Seamless experience with management and finance. More

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Purchasing my Camry from Pat Lobb Toyota of McKinney was the best decision ever! They helped me in every way possible. I love my new car! the best decision ever! They helped me in every way possible. I love my new car! More

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They have a very nice and knowledgeable sales staff. It is not the usual fast talking confusion game. It is not the usual fast talking confusion game. More

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Miguel Cardenas was an excellent advisor for me in searching for a RAV4 Hybrid. I do not live in the Dallas area and was not finding any locally. He was very knowledgeable about the RAV4 hybrid and d searching for a RAV4 Hybrid. I do not live in the Dallas area and was not finding any locally. He was very knowledgeable about the RAV4 hybrid and different trims available. He responded quickly to all my concerns and led my husband and me through the buying process very smoothly. All employees we dealt with at the dealership were courteous and helpful. More

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