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John Gaines
646 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
646 Reviews
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646 Reviews of John Gaines
November 09, 2021
Identified issues. Made me aware of potential cost they needed to order parts said they would be in on Monday so unfortunately they didn’t come in Monday and we did not get a call to communicate that needed to order parts said they would be in on Monday so unfortunately they didn’t come in Monday and we did not get a call to communicate that More
by dbaumann
Verified Customer
November 09, 2021
I loved the service and how the service people took suc good care of not only my Volvo but also me with such experience and courteous treatment. good care of not only my Volvo but also me with such experience and courteous treatment. More
by KLASSICALJAZZ
Other Employees Tagged: Cory and Jason and one more whom I can’t remember his name
October 30, 2021
Everyone is helpful and very knowledgeable.Updates to Everyone is helpful and very knowledgeable. Updates to repair work updated often . Service appointments are usually available Right away! Everyone is helpful and very knowledgeable. Updates to repair work updated often . Service appointments are usually available Right away! More
by RW71
Other Employees Tagged: Josh
October 28, 2021
Always dependable service. Knowledgeable. Courteous and Always dependable service. Knowledgeable. Courteous and fair. Will definitely buy from Gorges again. 13 words! Always dependable service. Knowledgeable. Courteous and fair. Will definitely buy from Gorges again. 13 words! More
by seilerjerry
Other Employees Tagged: Charles Erickson
October 28, 2021
Great customer service and attention to detail from scheduling the appointment to completion of service. I was updated during the appointment and my car was washed before I left! scheduling the appointment to completion of service. I was updated during the appointment and my car was washed before I left! More
by mlspadt
October 26, 2021
I've been very satisfied up till now. Not sure if the tire rotation I paid for was really performed as I have a tire that always needs air and it's still on the front passenger side as it has been since tire rotation I paid for was really performed as I have a tire that always needs air and it's still on the front passenger side as it has been since I bought the car. More
by thetharnish4
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