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John Gaines

Overview Reviews (646) Inventory (173)

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John Gaines

John Gaines | Page 49

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

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4.9

646 Reviews

Overview Reviews (646) Inventory (173)

Dealership Experience

16 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

4.9

646 Reviews

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646 Reviews of John Gaines

October 26, 2021

Dealership Rating

Employee Rating

Quality service. They completed everything that needed to be done and didn’t try to upsell me to do stuff that didn’t need to be done on the vehicle be done and didn’t try to upsell me to do stuff that didn’t need to be done on the vehicle More

by Paul M

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 24, 2021

Dealership Rating

Employee Rating

Fourth Volvo and so far no complaints. Service team great too! VOLVO a steady ride! too! VOLVO a steady ride! More

by TIM.CROCKETT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Percival

Oct 25, 2021 -

Gorges Volvo Cars responded

We love to hear it! We appreciate your loyalty and look forward to assisting you in the future!

October 21, 2021

Dealership Rating

Employee Rating

They are always helpful, polite, knowledgeable, and fast. I will continue to service my Volvo here I will continue to service my Volvo here More

by MKFRERICHS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 18, 2021

Dealership Rating

Employee Rating

I went there with no appointment they got me in as soon as they could and I was out of there within an hour and a half and they fix the problem with my car as they could and I was out of there within an hour and a half and they fix the problem with my car More

by Langd3972

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 17, 2021

Dealership Rating

Employee Rating

Good service and my wait time was short. Impressive cleanliness of the dealership. I would recommend. cleanliness of the dealership. I would recommend. More

by Butchndiane

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 16, 2021

Dealership Rating

Employee Rating

Gorges Volvo’s service department is excellent. The staff is very service and customer oriented. staff is very service and customer oriented. More

by DRBECK5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 12, 2021

Dealership Rating

Employee Rating

Easy to schedule. Friendly staff. Work began and ended on time. I won't go anywhere else for service on my car. time. I won't go anywhere else for service on my car. More

by CARMAHA26

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 07, 2021

Dealership Rating

Employee Rating

Joe Isbell is the only GM I’ve seen greet guests when on the showroom floor. Fast and friendly service that is second to none. the showroom floor. Fast and friendly service that is second to none. More

by ANDREW.MORTON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 06, 2021

Dealership Rating

Employee Rating

The guys R amazing! The problem could not B diagnosed so there was no charge although the door had to be disassembled. so there was no charge although the door had to be disassembled. More

by djhollenbeck@cox.net

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

October 05, 2021

Dealership Rating

Employee Rating

Service was awesome and the emplyees were wonderful to work with, we will be back work with, we will be back More

by KHOOCK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ed Lopez

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