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John Gaines
646 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 9 mos
Industry Experience
17 yrs, 9 mos
646 Reviews
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646 Reviews of John Gaines
March 31, 2021
TPMS and a/c were not working when I picked up car. On my way back to the dealership to get them repaired , rock broke windshield, cost me $1200. Dealership offered military discount, nothing else. Would not way back to the dealership to get them repaired , rock broke windshield, cost me $1200. Dealership offered military discount, nothing else. Would not have had to go back to the dealership if the car was correctly built. Initial performance is not impressive. More
by Rgarrison61
Other Employees Tagged: Chad Christensen, Joel Palmquist , Aaron Flanagan, Josh in service was great to work with!
March 31, 2021
Gorges is great! Love the place and service there is top notch. You can’t beat that or their communication skills. The service team is top tier. notch. You can’t beat that or their communication skills. The service team is top tier. More
by mitchellswain5
Verified CustomerOther Employees Tagged: Mike Percival, Marcus Gorges , Charles Erickson, Aaron Flanagan, Haley Frost, Cedric Obiaka, Kevin
March 29, 2021
Great service and great response to all repairs no questions left about when needs to be done respect for your time and your car needs questions left about when needs to be done respect for your time and your car needs More
by GALONGO
Other Employees Tagged: Joe Isbell, Mike Percival, Chad Christensen, Marcus Gorges, Joel Palmquist , Charles Erickson, Aaron Flanagan, Haley Frost, Cedric Obiaka, Longo Donna
March 18, 2021
Awesome, friendly service, as always! The guys in the service dept are always so knowledgeable and helpful, too! When we decide to trade in for a new Volvo, we will definitely go to Gorges! service dept are always so knowledgeable and helpful, too! When we decide to trade in for a new Volvo, we will definitely go to Gorges! More
by KOURT.KAMINSKI
March 16, 2021
I brought my Volvo in to be serviced. Actually, they picked it up and brought it back for me! The service was awesome the car was amazingly clean and I can’t say enough about Gorges Volvo. They’re alway picked it up and brought it back for me! The service was awesome the car was amazingly clean and I can’t say enough about Gorges Volvo. They’re always so friendly and helpful and willing to be there when you need them. More
by EDP123@cox.net
March 07, 2021
I’m a new (Used) Volvo owner. First time for service and I’ll be back. Everyone was a pleasure to deal with at the dealership. I’ll be back. Everyone was a pleasure to deal with at the dealership. More
by TWHITTAKER
Other Employees Tagged: Joel Palmquist , Kevin
February 26, 2021
Always outstanding! I love this dealership. They were all very attentive to our needs. It is all about service with Gorges. I strongly recommend them. very attentive to our needs. It is all about service with Gorges. I strongly recommend them. More
by Mmakar1
Other Employees Tagged: Mike Percival
February 24, 2021
Everyone was Very pleasant and Josh in the service department kept me in the loop while my vehicle was in service for a week. Loaner vehicle was great! department kept me in the loop while my vehicle was in service for a week. Loaner vehicle was great! More
by SRLONGO1
Other Employees Tagged: Chad Christensen, Joel Palmquist , Josh
