John Gaines | Page 62

Excellent and friendly service! We were treated very well by staff and provided with a loaner car while we waited. The work done was of high quality. well by staff and provided with a loaner car while we waited. The work done was of high quality. More

by Theresa.kinnison1978 Verified Customer Verified Customer

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Expensive. I'd much prefer to schedule a visit without first committing to pre-configured service tiers. But it's a Volvo and I guess it's the price of admission. And with so much of the process automated first committing to pre-configured service tiers. But it's a Volvo and I guess it's the price of admission. And with so much of the process automated via online form, I should also get some kind of automated notification when service is complete and the car is ready to pick up. Otherwise folks were friendly and car was cleaned which was nice. More

by MAP.COWBOY76 Verified Customer Verified Customer

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Great quality serviceGreat priceQuality mechanical Great quality service Great price Quality mechanical work Wouldn’t go anywhere else very price competitive excellent price competitive on all areas Great quality service Great price Quality mechanical work Wouldn’t go anywhere else very price competitive excellent price competitive on all areas of service tires brakes oil changes More

by Couldn’t be Bothered Verified Customer Verified Customer

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I recently took my Volvo XC 90 in for its 100,000 mile check up. We have been completely pleased with our previous visits for service. This one proved to be no different. I was provided a beautiful car to check up. We have been completely pleased with our previous visits for service. This one proved to be no different. I was provided a beautiful car to drive while mine was being serviced. The service team was attentive and friendly. The Gorges team has been nothing but amazing from the time of purchase to my most recent service. I highly recommend the team at Gorges. More

by TOMFRETTE Verified Customer Verified Customer

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Overall, it was a good experience. I did wait awhile to get my car but the work was solid. I did have one interesting observation, after I was debriefed of the work needed on my car by Jon, another Servi get my car but the work was solid. I did have one interesting observation, after I was debriefed of the work needed on my car by Jon, another Service Manager approached me with a whole new list of items to be worked on. I was totally confused and stressed out. When he showed up again, I asked him more questions and then he decided to confirm my name.😂 Wrong client! His client was not in the building. I know it is hard to I’d faces when people are wearing masks- just confirm the name, makes for a less stressful situation for all. He apologized for his mistake. More

by SANTHA888 Verified Customer Verified Customer

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The service department is great! They have longevity with their service professionals. They know my XC90 and they know me! They work with me on large service projects and detail exactly what needs to be comp their service professionals. They know my XC90 and they know me! They work with me on large service projects and detail exactly what needs to be completed. More

by SCOTTHENNEMAN Verified Customer Verified Customer

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As always, Gorges provided outstanding service. The work was performed quickly. The service mangers are professional, courteous and friendly. It’s easy to get an appointment quickly and get a loaner vehicl was performed quickly. The service mangers are professional, courteous and friendly. It’s easy to get an appointment quickly and get a loaner vehicle. More

by mae77 Verified Customer Verified Customer

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Fast, Fair, & Sincere was our recent experience. We are a pure Volvo Family. We have exclusively driven Volvos for over two decades! Our family of five adults Inly drive Volvo’s and currently own eight! a pure Volvo Family. We have exclusively driven Volvos for over two decades! Our family of five adults Inly drive Volvo’s and currently own eight! We have so enjoyed our four Sweden trips to pick up our Volvos at the factory. More

by 721TJOHNSON Verified Customer Verified Customer

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Very disappointed in the service department. All fluids Very disappointed in the service department. All fluids were not filled after oil change. Tire replacement service was even worse. Extremely disappo Very disappointed in the service department. All fluids were not filled after oil change. Tire replacement service was even worse. Extremely disappointed with the lack of Quality from a dealership More

by Bryan Verified Customer Verified Customer

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Super service while taking in my vehicle for a routine oil change. The Gorges team quickly diagnosed a few issues under warranty and got them squared away while even doing all the admin logistics. Got r oil change. The Gorges team quickly diagnosed a few issues under warranty and got them squared away while even doing all the admin logistics. Got routine updates and a awesome loaner during repairs. Thanks for taking care of me and my vehicle! More

by THECALHOUNCLAN Verified Customer Verified Customer

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