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John Gaines
Refer Me
640 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
14 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
640 Reviews
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640 Reviews of John Gaines
December 31, 2020
Gorges Service Department is top-notch and offers excellent service!! They are very accommodating to my schedule on getting my service updates and always complete in least amount of time. excellent service!! They are very accommodating to my schedule on getting my service updates and always complete in least amount of time. More
by EKB
Verified Customer
Helpful 
December 30, 2020
Repeat customer who will keep repeating. The team has been as solid as my Volvos, which is very solid. I never thought I would be driving a Volvo myself, but can say after about a year of driving that t been as solid as my Volvos, which is very solid. I never thought I would be driving a Volvo myself, but can say after about a year of driving that the XC 90 with the inscription package is more than competitive with my other cars. I am shocked that their four-cylinder in the T6 form is this drivable as it really is. More
by MNEWCOMB
December 28, 2020
I got excellent service and was very happy with the representative. The loaner was really appreciated and the service was done in a timely manner, my car was returned cleaned. representative. The loaner was really appreciated and the service was done in a timely manner, my car was returned cleaned. More
by CHARLEYVT49
December 21, 2020
Always professional. The right service when needed done professionally. Pricing is what you expect from a luxury car dealership. Corporate coupons for owners is always a benefit professionally. Pricing is what you expect from a luxury car dealership. Corporate coupons for owners is always a benefit More
by LOUHLPRN
December 15, 2020
Always great service and friendly too! I had a great experience working with Haley on the lease and the service team does great too, including accommodating me with a loaner. experience working with Haley on the lease and the service team does great too, including accommodating me with a loaner. More
by Bill.sauer
Other Employees Tagged: Haley Frost
December 12, 2020
Always professional. Always friendly. Always helpful. Always the Best! Bought our first Volvo from Gorges in 2000. Had at least two ever since. Thank you. Always the Best! Bought our first Volvo from Gorges in 2000. Had at least two ever since. Thank you. More
by PEGGYTRACEY
Other Employees Tagged: Joe Isbell, Chad Christensen, Marcus Gorges, Joel Palmquist , Charles Erickson, Josh. Kevin. Cory in service. Always outstanding
December 09, 2020
I have been coming to this dealership since purchasing my first Volvo. The staff is always pleasant to work with and they very accommodating. I highly recommend this dealership. first Volvo. The staff is always pleasant to work with and they very accommodating. I highly recommend this dealership. More
by Satisfied customer
December 08, 2020
Engine leaking oil: Service department replaced oil pan gasket. Engine still leaks oil, and noticed the front frame cross member is installed incorrectly. Cross member should be held with four bolts, but c gasket. Engine still leaks oil, and noticed the front frame cross member is installed incorrectly. Cross member should be held with four bolts, but can see it is only being held by two bolts. More
by MICHAELS1191
Dealership Inventory (112 Vehicles)
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive
