John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
645 Reviews
Write a Review645 Reviews of John Gaines
January 11, 2021
My experience has always been very impressive with Gorges Volvo, their staff is friendly and very helpful. They are always on time, have great communication, and are easy to work with. I would highly recomme Volvo, their staff is friendly and very helpful. They are always on time, have great communication, and are easy to work with. I would highly recommend using them for your service! More
January 06, 2021
Once again, we experienced exceptional service. The valet program worked flawlessly and we appreciate the detailed inspection. Inspection found an issue that would have been very expensive had we wait valet program worked flawlessly and we appreciate the detailed inspection. Inspection found an issue that would have been very expensive had we waited until the normal service cycle. More
Other Employees Tagged: Josh
January 05, 2021
The folks at Gorges always have clear and reasonable answers when I have an issue with my car. I’m always very pleased with the service I get eat Gorges! answers when I have an issue with my car. I’m always very pleased with the service I get eat Gorges! More
Other Employees Tagged: Kevin, Josh , Cory
January 04, 2021
Very pleasant and efficient! Kept us fully informed about every stage of the work. Never hovering over us but casually kept tabs on us and checked back frequently to update us on their progress. Steph about every stage of the work. Never hovering over us but casually kept tabs on us and checked back frequently to update us on their progress. Stephanie Holmes More
December 31, 2020
Gorges Service Department is top-notch and offers excellent service!! They are very accommodating to my schedule on getting my service updates and always complete in least amount of time. excellent service!! They are very accommodating to my schedule on getting my service updates and always complete in least amount of time. More
December 30, 2020
Repeat customer who will keep repeating. The team has been as solid as my Volvos, which is very solid. I never thought I would be driving a Volvo myself, but can say after about a year of driving that t been as solid as my Volvos, which is very solid. I never thought I would be driving a Volvo myself, but can say after about a year of driving that the XC 90 with the inscription package is more than competitive with my other cars. I am shocked that their four-cylinder in the T6 form is this drivable as it really is. More
December 28, 2020
I got excellent service and was very happy with the representative. The loaner was really appreciated and the service was done in a timely manner, my car was returned cleaned. representative. The loaner was really appreciated and the service was done in a timely manner, my car was returned cleaned. More
December 21, 2020
Always professional. The right service when needed done professionally. Pricing is what you expect from a luxury car dealership. Corporate coupons for owners is always a benefit professionally. Pricing is what you expect from a luxury car dealership. Corporate coupons for owners is always a benefit More
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