Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
John Gaines
Refer Me
639 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
14 yrs, 4 mos
Industry Experience
15 yrs, 4 mos
639 Reviews
Write a Review
639 Reviews of John Gaines
December 03, 2020
Excellent service staff to work with. Very professional and they do a great job of explaining the service work to be performed as well as any additional items that may need attention. Also, the work was pe and they do a great job of explaining the service work to be performed as well as any additional items that may need attention. Also, the work was performed in the time frame as promised. More
by RHANSEN1
Verified CustomerOther Employees Tagged: Marcus Gorges, Joel Palmquist , Aaron Flanagan, Josh
Helpful 
December 02, 2020
Great service department. All the customer service advisors are highly trained and friendly. They have all been there several years. I have purchased 3 Volvo’s from Gorges Volvo. advisors are highly trained and friendly. They have all been there several years. I have purchased 3 Volvo’s from Gorges Volvo. More
by SPLANIK
December 01, 2020
Thanks for servicing my Volvo S60. Complementary oil change and even washed my car. No complaints and would recommend if you need anything done to your vehicle. change and even washed my car. No complaints and would recommend if you need anything done to your vehicle. More
by NAGY0
Other Employees Tagged: Michael Johnson
November 30, 2020
This is our third new Volvo we have purchased from Gorges. Mike Percival has always helped us choose the right Volvo for our needs. Service after sale is excellent. We recommend Gorges Volvo to all ou Gorges. Mike Percival has always helped us choose the right Volvo for our needs. Service after sale is excellent. We recommend Gorges Volvo to all our friends looking to purchase a new or used car. Hi More
by SLRUNGE
Other Employees Tagged: Joe Isbell, Mike Percival, Chad Christensen, Joel Palmquist
November 30, 2020
Technician quality of service: average. That’s gone down Technician quality of service: average. That’s gone down over the years. Battery not fully connected. Oil change overfilled. Tire pressure ove Technician quality of service: average. That’s gone down over the years. Battery not fully connected. Oil change overfilled. Tire pressure over pressure by 10psi. Although Service Reps are A1+++ More
by COSTIPP
November 29, 2020
Gorges Volvo provides great service! The online/text notification system is really easy and handy, but I know I can easily chat over the phone as well. My car is always returned in excellent condition. notification system is really easy and handy, but I know I can easily chat over the phone as well. My car is always returned in excellent condition. The valet service is also really nice! More
by Carrie
November 29, 2020
Gorges has an awesome service team! We bought our first XC60 in 2012 and our service experience was the primary reason we went back to Volvo for our 2019. Also, the vehicles are amazing, so that helps too! XC60 in 2012 and our service experience was the primary reason we went back to Volvo for our 2019. Also, the vehicles are amazing, so that helps too! A shout out to Josh Herman in the service dept. He has always taken great care of us! More
by KAYJK
Other Employees Tagged: Josh Herman
Dealership Inventory (99 Vehicles)
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive
