It was very welcoming and everybody was willing to help.
I would go back there again.
I would go back there again.
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by Rarrl1954
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
They were extremely knowledgeable in what was possibly
wrong with my vehicle. When I arrived, they had the service done very quickly. I just wish the technicians would set auto windshield wipers, auto lig
wrong with my vehicle. When I arrived, they had the service done very quickly. I just wish the technicians would set auto windshield wipers, auto lights, trip screen, etc. back to the way it was.
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by cbmattie
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Finished my car in a timely manner.
Explained everything up front. Loved the complimentary shuttle service
Explained everything up front. Loved the complimentary shuttle service
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by Susanrdh04
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Feb 12, 2026 -
Lou Sobh Honda responded
Thank you so much for the great feedback! We're glad to hear your vehicle was finished in a timely manner and that everything was clearly explained up front. It's also wonderful to know you enjoyed our complimentary shuttle service — we love making the process as convenient as possible. We appreciate you choosing Lou Sobh Honda and look forward to helping you again!
Worked with John Goode who was very informative and
provide me with updates while I waited on my car to be serviced and highly recommend him.
provide me with updates while I waited on my car to be serviced and highly recommend him.
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by azcolon
Service Price Transparency
Other Employees Tagged:
John Goode
Jan 23, 2026 -
Lou Sobh Honda responded
Thank you for sharing your experience! We’re glad John kept you informed and made your service visit smooth. We appreciate your recommendation and look forward to assisting you again at Lou Sobh Honda!
Good and clean atmosphere.
Friendly people. I buy my honda parts from service. Pricing is comparatively on higher side. Rest is all good.
Friendly people. I buy my honda parts from service. Pricing is comparatively on higher side. Rest is all good.
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by Sashi Vasudevan
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Jan 27, 2026 -
Lou Sobh Honda responded
Sashi, thank you for your feedback! We’re glad you enjoy our clean and friendly service environment and appreciate your continued business for Honda parts. We also appreciate your note on pricing and will keep it in mind as we continue to provide quality service and products. We look forward to assisting you again in the future!
Quick and professional The Service Department was very
professional and took care of my vehicle needs in a timely manner
professional and took care of my vehicle needs in a timely manner
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by gt2163
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Jan 27, 2026 -
Lou Sobh Honda responded
Thank you for your feedback. We are glad to hear our Service Department was able to take care of your vehicle quickly and professionally. We appreciate your kind words and look forward to assisting you again in the future!
It was a bad experience.
I felt rushed and when I pulled my car up to the bay, I had to stop and was told to leave the keys in the car. I got out, followed the attendant and
I felt rushed and when I pulled my car up to the bay, I had to stop and was told to leave the keys in the car. I got out, followed the attendant and went inside. Much later, someone came and said that my vehicle rolled down the hill and hit a gate which caused major damage to the back and side of the vehicle. I was so upset. I took my vehicle to have it repaired and it will not be ready until January 23rd. I’m now without a vehicle since my insurance will not cover a rental.
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by s.edge76
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Jan 05, 2026 -
Lou Sobh Honda responded
Dear Mr. Edge,
Thank you for taking the time to share your feedback. We understand how frustrating and inconvenient this situation was for you, and we appreciate the opportunity to address your concerns.
After reviewing the circumstances surrounding your visit, our team determined that the vehicle was left in neutral, which caused it to roll after being parked. At the time, no dealership employee was operating or moving the vehicle. While we are sorry for the stress this incident caused, our review concluded that the dealership was not at fault.
That said, we recognize how upsetting this experience was and regret the inconvenience it created during your service visit. Your feedback has been shared with our management team as we continue to evaluate our processes and communication to help prevent similar situations in the future.
If you would like to discuss this further, we welcome you to contact our management team directly at 678-679-7286 or hcullen@lousobhhonda.com.
Good experience Clean comfortable waiting area.
.. service is completed in a timely fashion Intake is completed promptly
.. service is completed in a timely fashion Intake is completed promptly
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by ADL
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Jan 05, 2026 -
Lou Sobh Honda responded
Thank you for your positive review! We are so glad that you had a good experience with us. We hope to see you again soon!
John takes real interest in his customers.
He never pressures me to do a repair or service that's not urgent or necessary. Very happy with the experience.
He never pressures me to do a repair or service that's not urgent or necessary. Very happy with the experience.
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by Randy
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Dec 23, 2025 -
Lou Sobh Honda responded
Thank you so much for the positive review!
No additional comment is being added to this review since
I usually do not add additional comment.
I usually do not add additional comment.
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by lummusrichard
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Lou Sobh Honda responded
Thank you so much for the 5 star review!
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