John Goode | Page 2

Lou Sobh Honda responded

Thank you for your thoughtful review, Larry! We're glad Heather and John provided attentive service and made sure all of your concerns were addressed during your visit. We truly appreciate your continued trust and are grateful you chose to return to Lou Sobh Honda. We look forward to serving you again!

Lou Sobh Honda responded

Thank you for your feedback. We understand that service and parts costs are an important consideration, and we appreciate you taking the time to share your concerns. We strive to provide high quality OEM parts and expert service, and we value your input as we continue working to provide the best possible experience. Thank you for choosing Lou Sobh Honda.

Lou Sobh Honda responded

Thank you for your continued support! We're so glad Heather, John, and the rest of our team consistently provide friendly service and work hard to get you back on the road as quickly as possible. We truly appreciate your trust in Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for your continued support! We're so glad Heather, John, and the rest of our service team consistently provide friendly and helpful service. We truly appreciate your trust in Lou Sobh Honda and look forward to your next visit!

Lou Sobh Honda responded

Thank you for your continued support! We're so glad you enjoy our facility and that John continues to provide the helpful service you expect. It's an honor to care for both of your Hondas, and we look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your continued trust and loyalty since 2015! It means so much to us that your family has consistently had great experiences with both our sales and service teams. We truly appreciate your support and look forward to serving you for many years to come!

Lou Sobh Honda responded

Thank you, Michael! We're pleased our team was able to resolve the issue with your Ridgeline. We truly appreciate your trust in Lou Sobh Honda and look forward to continuing to serve you in the future.

Lou Sobh Honda responded

Thank you for your review! It means a lot to hear that Jon and our team's customer service earned your trust. We appreciate you choosing Lou Sobh Honda and look forward to taking care of your vehicle for years to come!

Lou Sobh Honda responded

Thank you for your feedback, Zakariyya. I sincerely apologize for the extended wait time during your recent visit. We understand how frustrating it can be to spend several hours at the dealership, especially for a recall that should typically be completed much more efficiently. While some recall repairs can occasionally take longer due to inspection steps, or shop flow, we clearly fell short in both timing and communication during your visit, and for that I am truly sorry. We genuinely appreciate you bringing this to our attention, as it allows us to address areas where we need to improve. I would welcome the opportunity to speak with you directly and make this right, as well as ensure your next experience is a much better one. Please feel free to contact me at your convenience. 678-679-7286

Lou Sobh Honda responded

Thank you for sharing your experience! We're glad John made you feel welcome and that your recall service was completed quickly and thoroughly. It's great to hear you enjoyed our clean and comfortable waiting area as well. We appreciate your business and look forward to serving you again at Lou Sobh Honda!